ASI Blue (Pty) Ltd
Claimed Business
ASI Blue (Pty) Ltd
Claimed Business
30 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, ASI Blue (Pty) Ltd delivers an overwhelmingly positive customer experience, with brokers and clients consistently praising the claims team for exceptional speed, professionalism, and dedication. Staff members such as Sharlene Botha, Nicarl Ludeke, Desiree Pillay, and Ruzan Swardt receive frequent individual recognition for going above and beyond. Reviewers highlight rapid claims turnaround times, proactive communication, and a genuine culture of customer care across underwriting, sales, and claims departments. The company is widely regarded as a standout insurance administrator in its market.
Performance(last 12 months):
TrustIndex
0
Ranking
#49
in Insurance
Avg Reply
886h 33m
NPS Score
60
Recommended: Very Likely
Review Distribution
4.9|30 Reviews
Jun '25 - May '26
5(92.3%)
4(7.7%)
3(0%)
2(0%)
1(0%)
5(92.3%)
4(7.7%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About ASI Blue (Pty) Ltd
Based on recent customer reviews, ASI Blue (Pty) Ltd delivers an overwhelmingly positive customer experience, with brokers and clients consistently praising the claims team for exceptional speed, professionalism, and dedication. Staff members such as Sharlene Botha, Nicarl Ludeke, Desiree Pillay, and Ruzan Swardt receive frequent individual recognition for going above and beyond. Reviewers highlight rapid claims turnaround times, proactive communication, and a genuine culture of customer care across underwriting, sales, and claims departments. The company is widely regarded as a standout insurance administrator in its market.
ASI Blue (Pty) Ltd has a TrustIndex of 0 out of 10 on Hellopeter, based on 30 reviews in the last 12 months. Hellopeter has tracked ASI Blue (Pty) Ltd across 94 total reviews. How is the TrustIndex calculated? →
Recent reviews (30)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceM
MrsGobind
1 reviews | Active since Jan 2020
17 Mar 2026, 08:37
A sincere thank you to Indira and Hazel of ASI Blue Administrators
A sincere thank you to Indira and Hazel of ASI Blue Administrators. Your team work and outstanding service levels, truly make a difference.Thank you for making every interaction smooth and positive.
Helpful (0)
|Replies (0)M
MrsGobind
1 reviews | Active since Jan 2020
17 Mar 2026, 08:37
A sincere thank you to Indira and Hazel of ASI Blue Administrators
A sincere thank you to Indira and Hazel of ASI Blue Administrators. Your team work and outstanding service levels, truly make a difference.Thank you for making every interaction smooth and positive.
0
Replies (0)LM
Lebohang M
1 reviews | Active since Jan 2020
16 Mar 2026, 15:17
Phenomenal service and reliable staff
Phenomenal service and reliable staff. Made our claims experience amazing
Helpful (0)
|Replies (0)LM
Lebohang M
1 reviews | Active since Jan 2020
16 Mar 2026, 15:17
Phenomenal service and reliable staff
Phenomenal service and reliable staff. Made our claims experience amazing
0
Replies (0)AM
Avind M
1 reviews | Active since Jan 2020
13 Mar 2026, 11:51
I am so impressed with the level of service I receive from Indira Iyer
I am so impressed with the level of service I receive from Indira Iyer. No matter the request, she is always ready to help and provides clear, timely support. It’s rare to find such dedicated service these days! Thank you Indira!
Helpful (0)
|Replies (0)AM
Avind M
1 reviews | Active since Jan 2020
13 Mar 2026, 11:51
I am so impressed with the level of service I receive from Indira Iyer
I am so impressed with the level of service I receive from Indira Iyer. No matter the request, she is always ready to help and provides clear, timely support. It’s rare to find such dedicated service these days! Thank you Indira!
0
Replies (0)M
MrsGobind
1 reviews | Active since Jan 2020
13 Mar 2026, 09:29
Indira Iyer I would like to take a moment to sincerely thank Indira for the exceptional work she consistently delivers in assisting us with our queries and questions
Indira Iyer I would like to take a moment to sincerely thank Indira for the exceptional work she consistently delivers in assisting us with our queries and questions. Her professionalism, dedication, and attention to detail do not go unnoticed and are truly appreciated. Her commitment to providing outstanding service and support makes a significant impact. Thank you again for your continued hard work and excellent service.
Helpful (0)
|Replies (0)M
MrsGobind
1 reviews | Active since Jan 2020
13 Mar 2026, 09:29
Indira Iyer I would like to take a moment to sincerely thank Indira for the exceptional work she consistently delivers in assisting us with our queries and questions
Indira Iyer I would like to take a moment to sincerely thank Indira for the exceptional work she consistently delivers in assisting us with our queries and questions. Her professionalism, dedication, and attention to detail do not go unnoticed and are truly appreciated. Her commitment to providing outstanding service and support makes a significant impact. Thank you again for your continued hard work and excellent service.
0
Replies (0)S
Selina
1 reviews | Active since Jan 2020
12 Mar 2026, 10:29
Indira Iyer - I wanted to take a moment to highlight the exceptional support and dedication we consistently receive from Indira
Indira Iyer - I wanted to take a moment to highlight the exceptional support and dedication we consistently receive from Indira. Her assistance with every task we send her way has been invaluable, and her professionalism, efficiency, and positive attitude make working with her an absolute pleasure. We truly appreciate the care and attention she gives to ensuring everything runs smoothly. It makes a significant difference, and we are grateful to have her as our relationship manager. Thank you, once again for always going above and beyond. We look forward to continuing our successful collaboration.
Helpful (0)
|Replies (0)S
Selina
1 reviews | Active since Jan 2020
12 Mar 2026, 10:29
Indira Iyer - I wanted to take a moment to highlight the exceptional support and dedication we consistently receive from Indira
Indira Iyer - I wanted to take a moment to highlight the exceptional support and dedication we consistently receive from Indira. Her assistance with every task we send her way has been invaluable, and her professionalism, efficiency, and positive attitude make working with her an absolute pleasure. We truly appreciate the care and attention she gives to ensuring everything runs smoothly. It makes a significant difference, and we are grateful to have her as our relationship manager. Thank you, once again for always going above and beyond. We look forward to continuing our successful collaboration.
0
Replies (0)AC
Audra C
1 reviews | Active since Jan 2020
19 Feb 2026, 10:21
Exceptional Service & Claims Support
This company is an absolute pleasure to deal with. They are efficient, pleasant & professional. The CEO has done an excellent job in choosing his staff compliment, where every person is placed in the correct position/division based on their knowledge & strength & where they able to shine! A special mention to ***Nicarl Ludeke*** who has been appointed as my Claims Handler on some very large flood claims. The processing from beginning to end on these catastrophe claims has been outstanding from her! Super impressive!!!
Helpful (0)
|Replies (0)AC
Audra C
1 reviews | Active since Jan 2020
19 Feb 2026, 10:21
Exceptional Service & Claims Support
This company is an absolute pleasure to deal with. They are efficient, pleasant & professional. The CEO has done an excellent job in choosing his staff compliment, where every person is placed in the correct position/division based on their knowledge & strength & where they able to shine! A special mention to ***Nicarl Ludeke*** who has been appointed as my Claims Handler on some very large flood claims. The processing from beginning to end on these catastrophe claims has been outstanding from her! Super impressive!!!
0
Replies (0)HN
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