Never use ATV installations and repairs

Andre doesn't have a clue what he's doing and says he has to Google how to fix something. He never communicates or tells you whats going on. He says he has a new part which he doesn't take out of a box so who knows if its even new! He promises to come by and doesn't show up - you as the client have to constantly follow up often to be ignored by him. He arrives late and says that you have caused him to be stressed because you want your appliance fixed. He shows up without the tools he needs and asks you for tools. The problem is never fixed and in fact he makes it worse. You also have to ask him to sanitize and wear a mask. On one arrival he didnt have a mask on and proceeded to cough continuously. He is the most unreliable, useless technician ever. He charges high amounts for doing no work and brings his offspring with him on appointments.