Worst Aftersale service from Storm McLeod

If I could give 0 starts, I would. I bought a car from Audi Centre East Rand on 29 December 2022. The registration certificate, I was informed, by Storm McLeod that I would receive it in the first week of January. Nothing came and when I enquire at the end of January, was told that there was a private problem with my proof of residence but it has been fixed and my certificate would be couriered within the first week of February. It is now the end of February and I'm being told that they are waiting for their DSV accounts to open, which has nothing to do with me and should not be a reason for my certificate and spare key not to be sent.Surely, a business as big as Audi can find other ways to ensure they provide the service they were paid for? Two months of excuses and being inconvenienced is enough! Send my belongings.