Treat customers buying customers like trash

Management and sales manager David Rabapane has No integrity, no shame, no honor. It’s disgusting to say the least

I saw an Audi on autotrader that I was looking g for, immediately contacted them and sent my brother who drove quite a distance to go check for me

After test drive, I told them I’m taking the car Salesman said we will prepare it’s for u you.

Monday he told me that the car will be ready by Wednesday and I should sort my finances in order

Tuesday morning 8:30 contract is ready to sign finances in place, insurance, policies, services plans, warranty, I asked the salesman if he would fetch me at airport and that I can go ahead and book flights

After I book the flights hour later He’s manager walks in and says he will sell the car to a cash buyer and that I took too long, he can’t sell the car to me I tell him I must just collect and sign He says no he has made up he’s mind, he selling the car to someone else who I who is a car dealer. So I just get kicked to the curb after I set my heart on the car and pushed to get my finance ready in one He tells me my paper work came through 8:33 Which is 3 minutes past 8 and that my 24hours is up…

No one told me about 24hours, no one told me that I’m on the clock No told me that if I’m a minute late I lose the car

Instead he just says your time is, even though they have the podium…. “Im selling the car to someone else, sorry that my final decision, goodbye”

Spoke to the dealer principal All he says is that it’s a salesman error who didn’t tell me about a clock ticking and that he will be disciplined But they giving the car to someone else

Like someone was waiting for time to pass

I’m so disgusted I have been buying cars from Audi dealership for years

This is absolutely gross and they have no ethics or Integrity

After going through the entire process of getting car ready for me with the salesman Manager just sells to someone else Mind u he is the manager not a salesman

I have lost my trust in Audi now completely This was very unexpected and extremely unprofessional I’m flabbergasted

One word describe the salesman David and the dealership principal is “Sies”