1 reviews | Active since Member
Recently bought a car with dealer, first thing the wipers we're finished informed my sales person_Tlotliso Mosae who promised to sort the problem and never did, within 1 month car already giving problems, when you report the issues they don't respond to emails, you can't get hold of the Sales Manager and when you do they always investigating the matter with no feedback.
I have been trying to get assistance from them for months and now I am paying for a car that I can't use as it needs an engine replacement. To make the matter worse the top of the range warranty which was sold to by my sales person can't cover the cost of the damage's.
I am tired of the poor customer service and the treatment you get very time you make follow ups. My vehicle has been sitting at the dealership for two months and the sales person Kagiso Maphaga and Dealer Principal tell me they can't assist me with my problem.
This is the worse experience I have ever encountered, I am disgusted and disappointed on how is it possible that the dealer did not pick up on this before selling the vehicle!
I will never recommend this dealership to anyone!