No Sale, No customer satisfaction

I placed an order online from ‘Aunty Muriel’ through her website on 31st March and received an auto-generated confirmation email for the item I had ordered. After that, I received no further communication from her. I then enquired from Tupperware South Africa online, using their email address provided on their website, as to whether ‘Aunty Muriel’ was truly a Tupperware consultant. I did not get any response via email so I submitted a communication via their online form. I still received no response. I then wrote to Tupperware overseas in hopes that I would get some response regarding my enquiry. They did respond but informed me that unfortunately they could not assist and that I would have to contact Tupperware South Africa and provided me with the exact same details I had already tried before. A very, very disappointing interaction with Tupperware South Africa. It is now the end of April and there has still not been one single communication via email or whatsapp from 'Aunty Muriel' or Tupperware South Africa. This would have been my first purchase of Tupperware products online but if this is how they do business (or don't do business) and this is how they treat (or ignore) their customers then no thanks.