"Tricked into Terms and Conditions" - have not received "trial/special" product

Good Day - I would like to share my VERY BAD experience with PowerBurn and Auralei Facial Serum. Months ago (several months) I purchased an introductory product (this facial serum) that was on trial/special. When I looked at the advert it clearly stated that it was an introductory product (on special) and one only need to pay for the shipment. SHOULD one wish to continue with the product you can subscribe (if you are obviously happy with this product). A simple transaction with your credit or debit card detail (I have purchased similar products before and all went perfectly - I received my products and paid for these and there were no problems ... none). This product "Auralei" Facial Serum will then be shipped to me and it was around R65.00 as I only needed to pay for the shipment. About one or two months later I noticed small amounts that went of my debit card - I was ill at the time and did not pay much attention - I thought that this "Powerburn" third party deducts the money obo Checkers or Spar or PnPay as I often buy a few groceries throughout the week. My own mistake that I did not pay serious attention to this. I was visiting my one Sister on their farm about two months ago and noticed that an amount of around R300 (just to round it off) went off - Powerburn again. Another amount went off - I did not have good internet reception and did not pay attention to this. About a month ago one Saturday morning an amount of R1,350-00 (rounded off) went off my debit card account. I immediately phoned ABSA Fraud Line and had my card stopped - but the amount was already reserved by PowerBurn. I stopped my debit card. I then started searching for this "Powerburn" - I battled for almost two days - could not find a proper website or contact detail (phone numbers or e-mail addresses) - it is like this company is a "third party" - distributing beauty, slimming, and all other kind of products. I eventually traced an e-mail from them in my archives. I mailed them and told them how unhappy I was and that I did not give them permission to continue ordering products for me or to deduct ANY MONEY from my account!! They responded by informing me that I needed to go "online" with their support teams. I went "online" and explained my predicament and unhappiness with them. They simply informed me that when I purchased that "trial/special" product I AGREED TO THE SUBSCRIPTION - EXPLAINED IN THEIR TERMS AND CONDITIONS. Well - I did not see anything anywhere to tell my that before I purchase THIS PRODUCT that I need to familiarize myself with their T&C and that I have to agree to it !!! THEY TRICKED ME - I PURCHASED THE "TRIAL PRODUCT" AND THEY AUTOMATICALLY CONTINUED DEDUCTING MONEY FOR MY "SUBSCRIPTION" !!! I explained to them that it was disgusting and that I was extremely unhappy. I have not received the "trial/special" product ... till this day ... so how could I agree to any subscription and the continuous use of their products ?? I have been in contact with this PowerBurn - so many e-mails and "online" chats followed. ABSA Fraud Division went into the matter and told me that this company indeed has this "hidden" Terms and Conditions clause. They cancelled my card but unfortunately could not keep the "reserved" R3,350 - that it was now between myself and the merchant. Many other e-mails followed and eventually a Sales Person / Consultant from their Support Division (South Africa) phoned me (but no physical address). They promised that they would cancel all the transactions and that I am no longer on their subscription list. I explained to them that it is IMPOSSIBLE TO AGREE TO SUBSCRIPTION AND THE USE OF THEIR PRODUCT if I have not even received the first product ... and to this day I have not received any products. They forwarded me shipment number but could not give me a tracking number - I have been to our local post office but they have not received anything and cannot trace the product/s without a tracking number. I sent more e-mails asking them about the big amounts that went off ?? Again they confirmed via e-mail that all transactions have been cancelled and that I could keep the first product??? Hello - I have already paid for the first product. If they say (and they have confirmed more than once) that they have cancelled all transactions (all the other amounts that went off) how come I have not received any refunds from them. They confirmed more than once that they have cancelled ALL transactions - I have asked again and again for my money. Whenever I go "online" to request my money I have to start from scratch (history) and they keep coming back with ALL TRANSACTIONS HAVE BEEN CANCELLED. It looks like the first product has been shipped but no other products ... where is my refund? How can I get my money back from them? It is around R2,000 that I need as I am on disability pension. I have learned a hard lesson - I will never ever buy anything on internet again - I should have done it through Amazon - I am so cross with myself. STAY CLEAR FROM THIS AURALEI / POWERBURN PRODUCTS / SUPPLIERS. I really don't know what to do.