Delaying tack ticks...sabotage

Auto body works took their time to fix the car in 2009 while i had an accident 6 month earlier then .didnt allow car to be repossessed as it belong to the bank.then fixed it kept the car for storage charges , paid by the insurance for fixing it and then incurred traffic fines on my name. R4200 WORTH... I have to repay for a more than i should have to for they played their part in deldelaying the repair work.