AF
Auto Focus and Fuzion pre owned
Claimed Business
AF
Auto Focus and Fuzion pre owned
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSL
Stuart L
1 reviews | Active since Jan 2020
8 Mar 2024, 09:30
Fuzion Pre-Owned (Kraaifontein) - The best car buying experience of my life.
Fuzion Pre-Owned Kraaifontein We recently purchased a vehicle from Fuzion Pre-Owned in Kraaifontein. I have only good things to say, it was the best car buying experience of my life. They went out of their way to care of us. Special thanks to Fuzlyn, Tilana and the driver who came out to our home to install the registration plates. Excellent Service - Highly recommend.
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Stuart L
1 reviews | Active since Jan 2020
8 Mar 2024, 09:30
Fuzion Pre-Owned (Kraaifontein) - The best car buying experience of my life.
Fuzion Pre-Owned Kraaifontein We recently purchased a vehicle from Fuzion Pre-Owned in Kraaifontein. I have only good things to say, it was the best car buying experience of my life. They went out of their way to care of us. Special thanks to Fuzlyn, Tilana and the driver who came out to our home to install the registration plates. Excellent Service - Highly recommend.
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Caitlin H
1 reviews | Active since Jan 2020
17 Mar 2022, 09:41
Auto Focus | Horrible experience
I actually don't have words to describe my experience - I was extremely disappointed by the outcome - dealerships like this are the reason people are so hesitant to buy used vehicles. Bad salesmanship - poor customer service and condescending
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Caitlin H
1 reviews | Active since Jan 2020
17 Mar 2022, 09:41
Auto Focus | Horrible experience
I actually don't have words to describe my experience - I was extremely disappointed by the outcome - dealerships like this are the reason people are so hesitant to buy used vehicles. Bad salesmanship - poor customer service and condescending
0
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Shafeeq M
1 reviews | Active since Jan 2020
8 Dec 2021, 19:37
Parow Dealership Bad service
I had the most disturbing, emotional and unethical interaction with this place. Because of it being a dealership i followed this route to buy a car through them but today im so upset that i actually did. The services n the things that was promised that wasn't delivered and no sense of ownership taken from anyone no customer service or seeing to customer needs, This dealership made me sick, the dishonesty and no sense of pride taken.Bought a car cash and within less than a month we returned the car due to service delivery and not delivering on what was advised n discussed they charged us a 15% cancellation fee that equal to R21000 and then to top the story off they then threaten you if you dont sign the letter stating that you are agreeing to the 15% due to unrealistic expectations then they wont pay the remaining balance of R139000 n will give the car back that you are returning so they threaten n force that you must sign the letter even thou we told them the statement is not true we are bringing and canceling due to poor service delivery. I was even threatened that my personal information will be posted on social media if i do tell my story on social media platforms, i bet if it was a bank purchase they wouldnt have treated the customer with such disrespect , racist comments n unprofessional tactics. So please stay away from this place especially if you buy cash cause then you dont have the bank to help you fight this , but to end this off even the sale man told me on black and white about how the place is managed , the things that take place n cases that's pending with ombudsman but guess all those customers was made quite by threats like they did with us , so let's see and wait for my personal info to be posted ...
Helpful (0)
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Shafeeq M
1 reviews | Active since Jan 2020
8 Dec 2021, 19:37
Parow Dealership Bad service
I had the most disturbing, emotional and unethical interaction with this place. Because of it being a dealership i followed this route to buy a car through them but today im so upset that i actually did. The services n the things that was promised that wasn't delivered and no sense of ownership taken from anyone no customer service or seeing to customer needs, This dealership made me sick, the dishonesty and no sense of pride taken.Bought a car cash and within less than a month we returned the car due to service delivery and not delivering on what was advised n discussed they charged us a 15% cancellation fee that equal to R21000 and then to top the story off they then threaten you if you dont sign the letter stating that you are agreeing to the 15% due to unrealistic expectations then they wont pay the remaining balance of R139000 n will give the car back that you are returning so they threaten n force that you must sign the letter even thou we told them the statement is not true we are bringing and canceling due to poor service delivery. I was even threatened that my personal information will be posted on social media if i do tell my story on social media platforms, i bet if it was a bank purchase they wouldnt have treated the customer with such disrespect , racist comments n unprofessional tactics. So please stay away from this place especially if you buy cash cause then you dont have the bank to help you fight this , but to end this off even the sale man told me on black and white about how the place is managed , the things that take place n cases that's pending with ombudsman but guess all those customers was made quite by threats like they did with us , so let's see and wait for my personal info to be posted ...
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RP
Ryan P
1 reviews | Active since Jan 2020
19 Aug 2021, 10:42
Submitting an unjustifiable Claim
This letter service as notice of my intended legal and criminal proceedings against Fusion Pre-Owned and Auto Focus and the reason for these actions is based on the following: 1On 16 September 2020 I contracted with the above mentioned companies in the purchase a VW GTI with registration number ……………………. 2.Even before taking possession of the vehicle, it had mechanical issues that was raised with both Fusion Pre-Owned and Auto Focus. 3.In the first two months, I had the vehicle for only 15 days while the rest of the days the vehicles was in the workshop. 4.Further to this, I was forced to spend my own money to fix problems, which I now know was to be covered, by Fusion Pre-Owned and Auto Focus. 5.Fusion Pre-Owned and Auto Focus knowing and intentionally sold mechanically deficient vehicles to me as a client, which was against the Consumer Protection Act. 6.In terms of the Consumer Protection Act, the car dealers are obligated to disclose all known faults. 7.The CPA requires the seller to stand good for a period of six month on their warranty. (Meaning that the cost should have been covered by Fusion Pre-Owned.) 8.Fusion Pre-Owned and Auto Focus dragged my issues with the vehicle to fall outside my six months so that Section 56 of the CPA will not cover me. 9.On 12 November 2020, informed both Fusion Pre-Owned and Auto Focus in writing that I do not want to claim against my warranty 10.On 25 May 2021 after experiencing the same problems as before, I tried to have the car fix with my warranty, this claim was rejected as Auto focus has already claimed against my warranty 11.By submitting a claim on my name without my knowledge and approval Auto Focus and Fusion Pre-owned committed an act of Fraud by 12.Intentionally submitting an unjustifiable claim to gain financial benefit. 13.Fusion Pre-Owned and Auto Focus unethical behaviour causes me to suffer financial loss for a defective product that the sold to me. 14.From the invoice dated 21 September 2020 it is clear that both Fusion Pre-Owned and Auto Focus was aware of the faults on the vehicle on used second hand parts to fix the car.
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Ryan P
1 reviews | Active since Jan 2020
19 Aug 2021, 10:42
Submitting an unjustifiable Claim
This letter service as notice of my intended legal and criminal proceedings against Fusion Pre-Owned and Auto Focus and the reason for these actions is based on the following: 1On 16 September 2020 I contracted with the above mentioned companies in the purchase a VW GTI with registration number ……………………. 2.Even before taking possession of the vehicle, it had mechanical issues that was raised with both Fusion Pre-Owned and Auto Focus. 3.In the first two months, I had the vehicle for only 15 days while the rest of the days the vehicles was in the workshop. 4.Further to this, I was forced to spend my own money to fix problems, which I now know was to be covered, by Fusion Pre-Owned and Auto Focus. 5.Fusion Pre-Owned and Auto Focus knowing and intentionally sold mechanically deficient vehicles to me as a client, which was against the Consumer Protection Act. 6.In terms of the Consumer Protection Act, the car dealers are obligated to disclose all known faults. 7.The CPA requires the seller to stand good for a period of six month on their warranty. (Meaning that the cost should have been covered by Fusion Pre-Owned.) 8.Fusion Pre-Owned and Auto Focus dragged my issues with the vehicle to fall outside my six months so that Section 56 of the CPA will not cover me. 9.On 12 November 2020, informed both Fusion Pre-Owned and Auto Focus in writing that I do not want to claim against my warranty 10.On 25 May 2021 after experiencing the same problems as before, I tried to have the car fix with my warranty, this claim was rejected as Auto focus has already claimed against my warranty 11.By submitting a claim on my name without my knowledge and approval Auto Focus and Fusion Pre-owned committed an act of Fraud by 12.Intentionally submitting an unjustifiable claim to gain financial benefit. 13.Fusion Pre-Owned and Auto Focus unethical behaviour causes me to suffer financial loss for a defective product that the sold to me. 14.From the invoice dated 21 September 2020 it is clear that both Fusion Pre-Owned and Auto Focus was aware of the faults on the vehicle on used second hand parts to fix the car.
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