RP
Ryan P
Active since Aug 2016
4
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0
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Reviews
4 reviews46 months ago
Canceled Policy
My policy was canceled but still they deducting the monthly installment , have been waiting for 12 days to get my refund..... Very unprofessional
72 replies
57 months ago
Submitting an unjustifiable Claim
This letter service as notice of my intended legal and criminal proceedings against Fusion Pre-Owned and Auto Focus and the reason for these actions is based on the following: 1On 16 September 2020 I contracted with the above mentioned companies in the purchase a VW GTI with registration number ……………………. 2.Even before taking possession of the vehicle, it had mechanical issues that was raised with both Fusion Pre-Owned and Auto Focus. 3.In the first two months, I had the vehicle for only 15 days while the rest of the days the vehicles was in the workshop. 4.Further to this, I was forced to spend my own money to fix problems, which I now know was to be covered, by Fusion Pre-Owned and Auto Focus. 5.Fusion Pre-Owned and Auto Focus knowing and intentionally sold mechanically deficient vehicles to me as a client, which was against the Consumer Protection Act. 6.In terms of the Consumer Protection Act, the car dealers are obligated to disclose all known faults. 7.The CPA requires the seller to stand good for a period of six month on their warranty. (Meaning that the cost should have been covered by Fusion Pre-Owned.) 8.Fusion Pre-Owned and Auto Focus dragged my issues with the vehicle to fall outside my six months so that Section 56 of the CPA will not cover me. 9.On 12 November 2020, informed both Fusion Pre-Owned and Auto Focus in writing that I do not want to claim against my warranty 10.On 25 May 2021 after experiencing the same problems as before, I tried to have the car fix with my warranty, this claim was rejected as Auto focus has already claimed against my warranty 11.By submitting a claim on my name without my knowledge and approval Auto Focus and Fusion Pre-owned committed an act of Fraud by 12.Intentionally submitting an unjustifiable claim to gain financial benefit. 13.Fusion Pre-Owned and Auto Focus unethical behaviour causes me to suffer financial loss for a defective product that the sold to me. 14.From the invoice dated 21 September 2020 it is clear that both Fusion Pre-Owned and Auto Focus was aware of the faults on the vehicle on used second hand parts to fix the car.
0 replies
59 months ago
I have a very bad ex...
I have a very bad experience with them at the moment
53 replies
118 months ago
LG G4
<p>On this day 24 Feb 2016 I just placed my LG G4 on charge and it froze, I took the phone to MTN Paarl on the same day,The thing is I have this phone since July 2015 and now I cant use it anymore because of problems the phone is giving me. After 3 weeks i got my phone back from MTN Paarl and they told me their repair centre had it checked out i paid R400 and waited for 3 weeks, they told me my phone had water damage but the phone still went on before and after i got it back form MTN Paarl, it only showed the LG when i putted in the phone,i took the phone to an LG store in Cape Town Canal Walk where they told they dont fix phones anymore, i must go to someone named Mario in Milnerton, he also told me the phone had water damage but the phone still went on i cound'nt understand a phone that has water damage is supose to be completely dead!!!!! after all these troubles i went through with LG and MTN Paarl the phone just went dead and its not in working order anymore doesnt want to go on,after a month or two i had it checked out the phone is now completely dead. I've put my trust in this product and now it can't be fixed.I don't think it is fair.Very poor device by LG.</p>
53 replies
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4 (100%)