auto.gate2016

I requested them to come and reset my gate motor. They sent out 2 technicians (***********). Was first said th e motor was broken. I watched them working. They put power direct to motor. It worked. Then replaced a plug. Still not working. I was then told that I needed a new PC board. I got a quote from Auto Gate. I sourced a new board. ( R700) cheaper. They sent a technician out by the moment of David. Experienced. Efficient. Not ***********. Did not know that he was busy with the job. A knock on the door. I went out with new board. He told the gate was repaired and that not necessary for new board. When i went pay today I told them I was not very happy. It has cost me a 10% handling fee. No apologies what soever. I told them that I was going to hellopeter. They said that I should show them the invoice. I told them that this reflects on the company Auto Gate. A bad review. Pure incompetence.