BMW EMPLOYEE SERGIO MAKING DECISIONS WITH MY MONEY

I have driven a BMW for the last 20 years and WILL NEVER buy another one , all due to Sergio from BMW thinking he is the LAW and can do with me and my vehicle as he pleases.<br> i took my vehicle for a service as it was on Motor Plan, Sergio then refused to service my vehicle stating that it had been involved in an accident, i then challenged him to prove this , whilst handing him the necessary job cards for the repairs done on the instruction from Auto Glen, the repair was done by Lynhurst BMW. I then removed my car from Auto Glen and went and had the very same service done at Sandton BMW with absolutely NO PROBLEM. a little while ago i took my car for a valuation as i wanted to upgrade and was told that SERGIO HAD SUSPENDED my motor plan, no advising no contacting , so this man thinks he can play GOD with the very people who keep him employed, i have taken the matter up with BMW SA who are supposed to come and check my vehicle , i challenge them to find where my car has been in an accident as it NEVER HAS they were supposed to send a representative to check the vehicle but this has NOT happened , so it all honesty it looks like the whole BMW group thinks they dont need their clie