NO RESPONSE TO ONLINE PURCHASE/****MERS

I ordered wiper arms for my Ford Bantam 1994 on 19th September 2023.Had to make a payment which I did with immediate payment via Capitec.Received an order number and was told that the part will be dispatched once payment is received.This is an online business and no contact details except e-mail and whatsapp.Nobody responds to my e-mails and the person on whatsapp responded that they will get back to me and that was on 22nd September and to date no response.PSE BEWARE OF THIS COMPANY BECAUSE I THINK THEY ARE A BUNCH OF ****MERS