Auto wax car wash the car scratcher

I took my car for a wash in AUTO WAX CAR WASH in Rand Steam shopping center Richmond) they scratched my car when I asked they denied, I asked for a Manager the guy by the name of NORMAN came with a stinking attitude he said the car came with a scratch, he couldn’t even talk to me like a decent person he was very unprofessional even now I’m asking myself how the hell is he the manager because he has zero management skills, he called his partner Bongani he couldn’t explain either he said he will check cameras, later he called me to say the guy who washed the car confessed to him that the car had no Scratch, nothing is done until today , Norman and Bongani blocked my calls they are not responding to my texts. Take your car to Auto wax car wash (Rand steam shopping center Richmond)at your own Risk , your car will be scratched and no one will know