Scratched My Car!

After a few years of taking my Volvo to Henk, my car was recently scratched quite badly while in his workshop. Despite neglecting to complete a condition report on drop-off (in fact he was not even there on drop-off), he refused to repair the damage or claim on his professional insurance policy (if he has). Instead he denied the incident and conveniently was not able to show me any footage from his workshop cameras. The repair I sent my car in for was under 7K, the damage cause to my car is over 25K. Don't take your car here, they are unaccountable an not trust worthy with your valuable asset.