A
Avaaz.org
Unclaimed Business
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Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSE
Sanet E
1 reviews | Active since Jan 2020
23 Jun 2015, 12:42
Avaaz took my money without my approval
An amount of R4,000 was deducted from my credit card on 20 June 2015 without my approval. I opened one of their mails on 17 June 2015, read the contents and closed it again. A few minutes later I received an e-mail thanking me for my donation. I almost had a heart attack!! I immediately replied on the mail that I did not authorise the amount and it must be a mistake. I also received an sms from ABSA Fraud Division to ask whether the amount was authorised, I phoned back and indicated that it was not authorised. I also send e-mails to ABSA and Avaaz indicating that the amount was not authorised and that the transaction had to be reversed. The only reply I received from Avaaz was automated and indicated that they were on a retreat and would get back to me. Even though I reported the unauthorised deduction the amount was deducted from my credit card on 20 June 2015, I am very disappointed in my credit card service provider, ABSA Bank and [URL Removed] I want my money back!!
Helpful (0)
|Replies (0)SE
Sanet E
1 reviews | Active since Jan 2020
23 Jun 2015, 12:42
Avaaz took my money without my approval
An amount of R4,000 was deducted from my credit card on 20 June 2015 without my approval. I opened one of their mails on 17 June 2015, read the contents and closed it again. A few minutes later I received an e-mail thanking me for my donation. I almost had a heart attack!! I immediately replied on the mail that I did not authorise the amount and it must be a mistake. I also received an sms from ABSA Fraud Division to ask whether the amount was authorised, I phoned back and indicated that it was not authorised. I also send e-mails to ABSA and Avaaz indicating that the amount was not authorised and that the transaction had to be reversed. The only reply I received from Avaaz was automated and indicated that they were on a retreat and would get back to me. Even though I reported the unauthorised deduction the amount was deducted from my credit card on 20 June 2015, I am very disappointed in my credit card service provider, ABSA Bank and [URL Removed] I want my money back!!
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Replies (0)