Unacceptable Treatment of Vulnerable Pensioners – Zero Stars!

I am appalled by the behaviour of Avalanche Tours during a recent trip involving a group of pensioners — a vulnerable group who deserve care and respect. The driver displayed shockingly rude and unprofessional behaviour, even using language such as “bull****” towards the elderly passengers. Even worse, he left some behind without checking on their safety or well-being. This is not only unprofessional, it is deeply disrespectful and potentially dangerous. After raising the matter with the business owner, Kinshka, I was met with complete denial of the driver’s unacceptable attitude and actions. This lack of accountability only adds to the seriousness of the incident. This company’s conduct towards elderly passengers is unforgivable. I give Avalanche Tours ZERO stars and would strongly caution anyone, especially those arranging transport for vulnerable individuals, to avoid using this service.