AVBOB Mutual Assurance Society
1.6|2,447 reviews
Responds in 69 hours 38 min
nM
nomzamo M
1 reviews | Active since Member
09 Mar 2026, 14:48
Bad attitude
Your staff have terrible attitude especially if you on arrears Rabelani Rambuwani, can someone please tell how much i need to pay to bring my account to active Thank you
Helpful (0)
Replies (212)0
Replies (212)AVBOB Mutual Assurance Society's replyOfficial
11 Mar 2026, 06:16Dear NM,
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
Best regards,
AVBOB Mutual Assurance Society's reply11 Mar 2026, 06:16
Official
Dear NM,
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
We truly regret to hear about your recent experience with AVBOB policy. We understand how frustrating this must be, and I want to assure you that your satisfaction is our top priority.
Our team is currently investigating this matter thoroughly. We will be in touch with you shortly to provide an update and resolution. We appreciate your patience and understanding as we work to address this matter.
Thank you for bringing this to our attention. Your feedback is invaluable to us, and we are committed to ensuring a positive experience for all our customers.
Sincerely,
AVBOB Complaints Team
Best regards,
nM
nomzamo M's updateReviewer Update
13 Mar 2026, 10:38Still no assistance
nM
nomzamo M's update13 Mar 2026, 10:38
Reviewer Update
Still no assistance
AVBOB Mutual Assurance Society's replyOfficial
18 Mar 2026, 08:48Dear NM,
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
Best regards,
AVBOB Mutual Assurance Society's reply18 Mar 2026, 08:48
Official
Dear NM,
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
We sincerely apologise for the delay in resolving your recent complaint. We understand how frustrating this must be, and we want to assure you that your satisfaction is our top priority.
Our team is actively working to address this matter and will provide you with a confirmed resolution as soon as possible. We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention. Your feedback is invaluable to us as we strive to improve our services.
Sincerely,
AVBOB Complaints Team
Best regards,
nM
nomzamo M's updateReviewer Update
18 Mar 2026, 12:29What exactly you people investigating? Im complaining about staff bad attitude, and im asking amount total amount that i need to pay to bring my account up to date, this delay is so unnecessary
nM
nomzamo M's update18 Mar 2026, 12:29
Reviewer Update
What exactly you people investigating? Im complaining about staff bad attitude, and im asking amount total amount that i need to pay to bring my account up to date, this delay is so unnecessary