Misleading information and blatant incompetence

we were notified that AVIOS programme was closing at the end of May. I phoned AVIOS to determine what to do to continue earning miles. I was given the following responses following two seperate phone calls. the calls were monitored, hopefully they can be traced.

First one: AVIOS credit cards will be moved over to BA Credit Cards and they were in process with reissuing the BA credit cards, just wait till further notice

Second one: AVIOS programme no longer cancelled, continuing as before

I recall a third phone call that the call centre agent said it was only the end of May. But there may have been a misunderstanding here, so not confident.

Another phone call (I made many) I was told that the miles would automatically be transferred and no further action required. Again potential misunderstanding

HOWEVER, the fact remains that since 6 April I have not earned a single AVIOS/BA mile. I deliberately spend on my card instead of EFT etc. in order to gain miles. I even bought a plane ticket this month for the same reason. I am sure you understand why I am appropriately upset and feel lied to. misled and defrauded by both ABSA and AVIOS. Worse still is the passing of the buck between AVIOS/ABSA?BA call centres. All of whom tell me it's not their problem and to phone the other.