AT
Avoca Travels
Claimed Business
AT
Avoca Travels
Claimed Business
14 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Avoca Travels receives overwhelmingly positive feedback for tailor-made holiday packages offering strong value for money. Customers frequently praise consultants Noor and Leshana for seamless trip planning, excellent hotel selections in convenient locations, and punctual airport transfers. Destinations like Thailand, Turkey, and South America are particular highlights. However, a small number of customers report serious concerns including incorrect flight bookings, poor communication after payment, substandard accommodation in Bali, and a lack of transparent pricing breakdowns, pointing to inconsistency in service delivery.
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
100
Recommended: Very Likely
Review Distribution
4.1|14 Reviews
Jun '25 - May '26
5(72.7%)
4(9.1%)
3(0%)
2(0%)
1(18.2%)
5(72.7%)
4(9.1%)
3(0%)
2(0%)
1(18.2%)
Frequently Asked Questions About Avoca Travels
Based on recent customer reviews, Avoca Travels receives overwhelmingly positive feedback for tailor-made holiday packages offering strong value for money. Customers frequently praise consultants Noor and Leshana for seamless trip planning, excellent hotel selections in convenient locations, and punctual airport transfers. Destinations like Thailand, Turkey, and South America are particular highlights. However, a small number of customers report serious concerns including incorrect flight bookings, poor communication after payment, substandard accommodation in Bali, and a lack of transparent pricing breakdowns, pointing to inconsistency in service delivery.
Avoca Travels has a TrustIndex of 0 out of 10 on Hellopeter, based on 14 reviews in the last 12 months. Hellopeter has tracked Avoca Travels across 47 total reviews. How is the TrustIndex calculated? →
Recent reviews (14)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePN
Penny N
1 reviews | Active since Jan 2020
23 Jan 2026, 18:12
All round great holiday.
Holiday to Cambodia and Vietnam in Nov 2025 was great. Consultants were very helpful. Hotels in very good locations. Close to markets and night life. Itinerary was good as well. Will definitely travel with them again.
Helpful (0)
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Penny N
1 reviews | Active since Jan 2020
23 Jan 2026, 18:12
All round great holiday.
Holiday to Cambodia and Vietnam in Nov 2025 was great. Consultants were very helpful. Hotels in very good locations. Close to markets and night life. Itinerary was good as well. Will definitely travel with them again.
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Replies (0)BR
Beulah R
1 reviews | Active since Jan 2020
21 Jan 2026, 10:52
Best Service from Avoca
My husband and I booked a trip with Avoca Travels to Rio De Janeiro, Iguazzu Falls and Buenos Aires. We were recommended by a friend to contact Noor, who tailor made the trip for us. Their pricing was great, as well as the whole trip from the flights to transfers to hotels and even the tours booked for us. We highly recommend them and will continue to work with Avoca for future trips.
Helpful (0)
|Replies (0)BR
Beulah R
1 reviews | Active since Jan 2020
21 Jan 2026, 10:52
Best Service from Avoca
My husband and I booked a trip with Avoca Travels to Rio De Janeiro, Iguazzu Falls and Buenos Aires. We were recommended by a friend to contact Noor, who tailor made the trip for us. Their pricing was great, as well as the whole trip from the flights to transfers to hotels and even the tours booked for us. We highly recommend them and will continue to work with Avoca for future trips.
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Laurelle P
1 reviews | Active since Jan 2020
21 Aug 2025, 06:12
Excellent Service from Avoca Travels.
A 5 stars rating isn't enough for this travel agent! They went above and beyond for our Victoria Falls trip From booking the perfect accommodations to arranging amazing activities, they exceeded our expectations. Super responsive, knowledgeable, and friendly - we couldn't have asked for more. Highly recommend! We have been loyal customers of Avoca since the 80’s. Their packages are value for money and unbeatable. They have managed to stay competitive and make travel affordable for many. Noorie Avoca Travels has consistently delivered excellent service through the years.
Helpful (0)
|Replies (0)LP
Laurelle P
1 reviews | Active since Jan 2020
21 Aug 2025, 06:12
Excellent Service from Avoca Travels.
A 5 stars rating isn't enough for this travel agent! They went above and beyond for our Victoria Falls trip From booking the perfect accommodations to arranging amazing activities, they exceeded our expectations. Super responsive, knowledgeable, and friendly - we couldn't have asked for more. Highly recommend! We have been loyal customers of Avoca since the 80’s. Their packages are value for money and unbeatable. They have managed to stay competitive and make travel affordable for many. Noorie Avoca Travels has consistently delivered excellent service through the years.
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Imtiaz A
1 reviews | Active since Jan 2020
23 Jul 2025, 21:25
Grand tour of Turkey
Istanbul,Bolu, Cappadocia,Antalya, Konya,Pammaukale ,Bursa....what an amazing 10 day group tour..Real value for money... breakfast and dinner with tours and the most knowledgeable tour guide... would definitely recommend this company
Helpful (0)
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Imtiaz A
1 reviews | Active since Jan 2020
23 Jul 2025, 21:25
Grand tour of Turkey
Istanbul,Bolu, Cappadocia,Antalya, Konya,Pammaukale ,Bursa....what an amazing 10 day group tour..Real value for money... breakfast and dinner with tours and the most knowledgeable tour guide... would definitely recommend this company
0
Replies (0)PS
Petro S
1 reviews | Active since Jan 2020
23 Jul 2025, 16:03
Good Service
Good day, I would like to extend my sincere thanks to Noor and Leshana from Avocatravels for arranging yet another wonderful holiday in Thailand. We visited both ****et and Bangkok, and as always, the experience was seamless and memorable. We’ve been using Noor and her team since 2010, and this was our eighth trip arranged through them (including ****et, Bangkok, and Hong Kong). Every time, the service has been outstanding. The hotel selections were of a very high standard, and all our transfers to and from the airports were punctual and done in luxury taxis. A special mention goes to the Avocatravels call centre team who contacted us in Bangkok to warn us of an approaching storm. Thanks to their proactive support, we were able to get to the airport quickly and catch an alternative flight—ensuring we didn’t miss our connection in Singapore back to South Africa. We always do our research to find the best deals, but we end up returning to Noor and her team. They consistently offer the best value and tailor-made packages that suit our needs perfectly. Thank you once again for helping us create such special memories with our family. Please start preparing a quote for Vietnam next year! Warm regards, Jan, Petro and Family Steyn.
Helpful (0)
|Replies (0)PS
Petro S
1 reviews | Active since Jan 2020
23 Jul 2025, 16:03
Good Service
Good day, I would like to extend my sincere thanks to Noor and Leshana from Avocatravels for arranging yet another wonderful holiday in Thailand. We visited both ****et and Bangkok, and as always, the experience was seamless and memorable. We’ve been using Noor and her team since 2010, and this was our eighth trip arranged through them (including ****et, Bangkok, and Hong Kong). Every time, the service has been outstanding. The hotel selections were of a very high standard, and all our transfers to and from the airports were punctual and done in luxury taxis. A special mention goes to the Avocatravels call centre team who contacted us in Bangkok to warn us of an approaching storm. Thanks to their proactive support, we were able to get to the airport quickly and catch an alternative flight—ensuring we didn’t miss our connection in Singapore back to South Africa. We always do our research to find the best deals, but we end up returning to Noor and her team. They consistently offer the best value and tailor-made packages that suit our needs perfectly. Thank you once again for helping us create such special memories with our family. Please start preparing a quote for Vietnam next year! Warm regards, Jan, Petro and Family Steyn.
0
Replies (0)AA
Adeel A
1 reviews | Active since Jan 2020
22 Jul 2025, 14:07
Exceptional service
Dear Avoca Travels, My family and I have just returned from a spiritually uplifting Umrah journey, and I felt compelled to extend my heartfelt thanks for the exceptional service we received. From our first interaction with your travel advisor Asiah to the completion of our trip, the entire experience was seamless and truly enjoyable. I especially appreciate your recommendation to fly with Qatar Airways, their service, both in the air and on the ground, was outstanding and far exceeded my previous experiences with other Middle Eastern carriers. This was my first time booking with Avoca Travels, and I was thoroughly impressed. I will certainly be using your services again and will confidently recommend your agency to family and friends. Thank you once again for your prompt, professional, and thoughtful service. Warm regards, Adeel A****aker
Helpful (0)
|Replies (0)AA
Adeel A
1 reviews | Active since Jan 2020
22 Jul 2025, 14:07
Exceptional service
Dear Avoca Travels, My family and I have just returned from a spiritually uplifting Umrah journey, and I felt compelled to extend my heartfelt thanks for the exceptional service we received. From our first interaction with your travel advisor Asiah to the completion of our trip, the entire experience was seamless and truly enjoyable. I especially appreciate your recommendation to fly with Qatar Airways, their service, both in the air and on the ground, was outstanding and far exceeded my previous experiences with other Middle Eastern carriers. This was my first time booking with Avoca Travels, and I was thoroughly impressed. I will certainly be using your services again and will confidently recommend your agency to family and friends. Thank you once again for your prompt, professional, and thoughtful service. Warm regards, Adeel A****aker
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Replies (0)JF
Jade F
1 reviews | Active since Jan 2020
22 Jul 2025, 07:57
Absolutely Amazing
Exceptional Thailand Experience with Avoca Travels! Our family trip to Thailand in June was nothing short of exceptional, thanks to Noor and Avoca Travels! After careful research, we chose Avoca for your 45+ years of industry expertise and deep knowledge of Thailand – and it paid off perfectly. Your package offered outstanding value with superb hotel locations and quality (This was important to us as I am pregnant). Transfers were flawlessly punctual, and your ground handlers provided consistently friendly, efficient service. Highlights included the breath-taking Phi Phi Islands, the meaningful Elephant Sanctuary visit, and the unforgettable rooftop dinner at Bangkok's Sky Bar – a brilliant suggestion! Every detail was expertly handled, making our trip truly memorable. We were so impressed, we're already planning to book our December family reunion with Avoca Travels and will enthusiastically recommend you to friends and family. Thank you for your outstanding service and for crafting such a perfect holiday!" Jade Fraser & David Badenhorst 21 July 2025
Helpful (0)
|Replies (0)JF
Jade F
1 reviews | Active since Jan 2020
22 Jul 2025, 07:57
Absolutely Amazing
Exceptional Thailand Experience with Avoca Travels! Our family trip to Thailand in June was nothing short of exceptional, thanks to Noor and Avoca Travels! After careful research, we chose Avoca for your 45+ years of industry expertise and deep knowledge of Thailand – and it paid off perfectly. Your package offered outstanding value with superb hotel locations and quality (This was important to us as I am pregnant). Transfers were flawlessly punctual, and your ground handlers provided consistently friendly, efficient service. Highlights included the breath-taking Phi Phi Islands, the meaningful Elephant Sanctuary visit, and the unforgettable rooftop dinner at Bangkok's Sky Bar – a brilliant suggestion! Every detail was expertly handled, making our trip truly memorable. We were so impressed, we're already planning to book our December family reunion with Avoca Travels and will enthusiastically recommend you to friends and family. Thank you for your outstanding service and for crafting such a perfect holiday!" Jade Fraser & David Badenhorst 21 July 2025
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