THIEVERY AT IT'S BEST

I PLACED AN ONLINE ORDER ON 06/10/2022 FOR A PAIR OF COURT SHOES AND HEARD NOTHING FROM. THEIR LANDLINE AND CELL PHONE NUMBERS ARE NOT ANSWERED. THIS MORNING I CHECKED THE STATUS OF MY ORDER, WHICH SAID "CANCELLED", BUT THEY TOOK MY MONEY FROM MY BANK ACCOUNT AND DID NOT REFUND ME. THIS IS THIEVERY AT IT'S BEST. MY WORST ONLINE EXPERIENCE EVER.