Awnmaster Cape worst awnings company in Cape Town

We installed 2 awnings both by Awnmaster Cape. Both had leaks which were reported to them. They tried to fix it but was not able to fix it properly. They use subcontractors which are not competent. I tried to explain to them how much silicon they had to use but they looked at me like I was an idiot. I told them it was not sufficient, next day I had more leaks than before.They have been here 3 times to solve the issues with the slope, the leaks etc but unfortunately I have lost all confidence in them. Empty promises that the manager will be on site which obviously did not happen. The slope of the structure is in the opposite direction of the downpipe. The sheets are too deep which makes it impossible to clean the gutters manually. So frustrating dealing with them. Worst communication. Too many people involved and then only the subcontractors show up on day of installation. No after sales checks on quality control. Do not recommend this company. AVOID!