TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
AXSUN Solar was contracted to install 16KW Solar system at my house. They collaborated with NorthG to implement the work on the 14th November 2022. Unfortunately they left without completing the work and providing a COC certificate as agreed would happen. No design documents for the solar system were provided either. I also later discovered they had installed fake Canadian Solar Panels that provided far less power than the 540W that they had quoted and charged me for. Since the day of the installation I have been in constant contact with the companies requesting them to come replace their fake panels with the ones they charged me for and fix many other problems with the system, unfortunately they keep making promises to come but never actually come to fix the issues. I am busy now opening a fraud case against the two companies so I can receive justice since my trying to talk to them to do the right thing has not worked.
1 reviews | Active since Jan 2020
AXSUN Solar was contracted to install 16KW Solar system at my house. They collaborated with NorthG to implement the work on the 14th November 2022. Unfortunately they left without completing the work and providing a COC certificate as agreed would happen. No design documents for the solar system were provided either. I also later discovered they had installed fake Canadian Solar Panels that provided far less power than the 540W that they had quoted and charged me for. Since the day of the installation I have been in constant contact with the companies requesting them to come replace their fake panels with the ones they charged me for and fix many other problems with the system, unfortunately they keep making promises to come but never actually come to fix the issues. I am busy now opening a fraud case against the two companies so I can receive justice since my trying to talk to them to do the right thing has not worked.
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