NM
Napo M
Active since Oct 2010
9
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Reviews
9 reviews39 months ago
Support service from Sound Louder is extremely poor and unresponsive.
Around August Sound Louder technicians installed an audio system in my Merc. The front camera of the system stopped working in November 2023. I have been contacting them through email and WhatsApp asking them to come fix the problem but they are not responding to any of my correspondence! This was a very expensive product for me to be experiencing such horrible support from the Sound Louder company.
132 replies
39 months ago
Fraudulent solar panel installation by Kennedy Mbale, Isaac Nkhoma and Amos
NorthG Solar in collaboration with AXSUN installed fake 540W Canadian Solar Panels on my property after I paid them R280K for my solar solution installation on 14 November 2022. I have repeatedly contacted them to come and rectify the fraudulent installation and instead of coming they continually keep making lousy excuses.
0 replies
39 months ago
Playing management decision ping pong at client's expense.
Bought basket ball rims in July 2022. In Jan 2022 one of the rims snap on the matter rim. I take the rim back to the store as it is still under warrantee so it can be replaced. The gent attending (22 Jan 2013) to my issue at the store tells me I have to bring the whole structure as they can't replace the rim only and have to replace the whole structure. After some lengthy argument with me trying to convincing it is not necessary to replace the whole rim structure, I give up and leave to go collect the whole structure for the rim. By the time I get back the gent who said I should go fetch the whole structure has left the store already and now I have to be helped by another person who tells me she can't process the replacement as some key deciding managers are not available. I ask her to contact the decision makers over the phone and request for their assistance to process the replacement. She after some ten minutes tells me she has tried everything and unfortunately can't help me so I have to return on Monday(23 Jan 2013). I then leave the rim and its whole pole structure and backboard with her and ask her to call me when the replacement rim is ready for me to collect. Today around 11h00 she phones me to inform me her management says they are only going to replace the broken part! I find this extremely offensive and inconveniencing to me. Decathlon must stop wasting my time and replace the whole rim structure as they had insisted when I had brought only the broken part... but they said I must being the whole rim structure because they have to replace it all.
0 replies
40 months ago
Fraudulant Solar System Installers - AXSUN Solar and NorthG Solar
AXSUN Solar was contracted to install 16KW Solar system at my house. They collaborated with NorthG to implement the work on the 14th November 2022. Unfortunately they left without completing the work and providing a COC certificate as agreed would happen. No design documents for the solar system were provided either. I also later discovered they had installed fake Canadian Solar Panels that provided far less power than the 540W that they had quoted and charged me for. Since the day of the installation I have been in constant contact with the companies requesting them to come replace their fake panels with the ones they charged me for and fix many other problems with the system, unfortunately they keep making promises to come but never actually come to fix the issues. I am busy now opening a fraud case against the two companies so I can receive justice since my trying to talk to them to do the right thing has not worked.
132 replies
46 months ago
Online audio systems sales scam by Sound Louder https://www.soundlouder.co.za/contact
Placed my order with a car audio system named Sound Louder. The order cost approximately R20K! Order ID: 4250 Date Added: 04/06/2022 To date they've been ducking and diving setting up fake installation appointments they knew very well they were not going to honor. My close to R20K is gone... no installation... no response to emails... no response to phone calls... no response to online chat on their website. A lady by the name Palesa sometimes answers the phone and then tells me she is going to investigate the status of my order, and will come back to me in 30 minutes, but never gets back to me. Below is my email correspondence with the "scammers". ================== On Monday, June 13, 2022 at 02:07:27 PM GMT+2, Sound Louder <support@soundlouder.co.za> wrote: Hi Napo Thank you for your mail. I totally understand your frustration and do apologise for the incompetence. TNT has give us a commitment date for tomorrow however to avoid making arrangements in light of the urgency of the order can i kindly request to make a booking as soon as I have confirmation of delivery. The bookings and dates I have been making are as a reaction to the urgency in installation however this is leading to much of your disappointment I will ensure priority so you do not have to wait any further once parcel has been delivered On Mon, Jun 13, 2022 at 11:33 AM J. NAPO MOKOETLE <azanians@yahoo.com> wrote: It is now 11h31, and still no sign of any one coming to complete the installation, and no heads up from anyone as to what is happening! What the hell have I done to deserve such expensive mediocre service? Sent from Yahoo Mail on Android On Mon, 13 Jun 2022 at 3:20, Sound Louder <Support@soundlouder.co.za> wrote: Hi Napo I hope you're well. Today's booking may possibly be moved later in the day as I have been tracking the parcel for the past 3 days which has remained in one place since then. I will contact tnt today and advise further On Fri, Jun 10, 2022 at 6:43 PM J. NAPO MOKOETLE <azanians@yahoo.com> wrote: Accepted. Sent from Yahoo Mail on Android On Fri, 10 Jun 2022 at 14:33, tee.mothiba@gmail.com <tee.mothiba@gmail.com> wrote: You have been invited to the following event. Napo - C Class W203 Installation and Sound Louder PTY LTD When Mon Jun 13, 2022 10:30am – 1:30pm South Africa Standard Time Where 16 Swallow Place Albemarle Germiston Gauteng South Africa (map) Calendar azanians@yahoo.com Who • tee.mothiba@gmail.com - organizer • support@soundlouder.co.za • azanians@yahoo.com more details » Event Name: installations Note : Bookings not confirmed will be considered as unavailable. Installations will be provided at any address of your choice in gauteng. Once the technician arrives we require you to hand over the keys to the technician and provide space for the technician to work comfortably. Note : If there is a balance needed to be paid, our technician will provide the mcu information to our technical department to activate some of the functions on the system once the balance has been paid Location: 16 Swallow Place Albemarle Germiston Gauteng South Africa Please share anything that will help prepare for our meeting.: Mercedes Benz A-Class/C-Class/CLK/ML/Viano 2000 - 2005 9 Inch Android Satnav Radio Car Audio Sound System - Installation: Installation [Mobile around Gauteng] - Radio & Reverse Camera - Build your perfect system: Wireless Keyboard - Build your perfect system: Tyre Pressure Monitoring Sensors (TPMS) - Build your perfect system: Reverse Camera - Build your perfect system: OBD2 - Build your perfect system: Front Camera - Build your perfect system: LTE SIM Reader - Build your perfect system: External Mic - Build your perfect system: DVR/Dash Camera - Build your perfect system: Apple Carplay/Android Auto - Hardware Size: 4GB Samsung Ram + 32GB Onboard Memory Need to make changes to this event? Cancel: https://calendly.com/cancellations/a37b846c-c32a-43e5-bd12-61b2fb5be538 Reschedule: https://calendly.com/reschedulings/a37b846c-c32a-43e5-bd12-61b2fb5be538
0 replies
56 months ago
MWEB has become the worst Internet Service Provider in the past two years.
For the past 6 months MWEB has not been able to deliver the 100Mbps download I pay them for every month. To make matters worse the poorly performing connection is also very unstable, disconnection my VPN to the office randomly during the day, and disrupting my kids online schooling making it very difficult for them to follow their lessons. Further more. The support personnel often respond to ticket requests for help on their horrible service a week later or two! I think the company should just close down. Their service is worse than government at its worst. So unfortunate as the company used to deliver so well some two years ago. How they got to be such a never ending nightmare puzzles.
0 replies
66 months ago
Paid Onald over R6000 for fridge-fixing services not delivered.
The company is a scam. Taking chances with people's appliances. I paid them over R6000.00 to fix my Samsung fridge, and they failed dismally to fix it but took my money!!! The Arnold, the supposed fridge guru, now avoids my calls to him. The last time he came he started accusing me of having used someone else to fix the fridge in his absence which is utter nonsense. I suppose he has run out of guessing what it is he can replace next. The dude is a con-artist always making noise about his supposedly "super" history and experience fixing fridges... but failing to fix a fridge for over a year!!! Some people's means of survival is just straight out parasitic. I have been contacting Samsung to lay a complaint as they are the ones who referred me to Onalds. Samsung itself has a horrible call center that either doesn't hear you during the call, or tells you they'll call you but never does. But I'm going to pursue the matter to the end... no scumbag is going to rob me win broad day light.
0 replies
129 months ago
NetFlorist is just in the habit of NOT delivering
I'm now more than ever convinced that NetFlorist is just a hyped up piece of crap that doesn't quiet deliver on its paid promise. I paid a heavy price for flowers to be delivered yesterday around 9am. I requested in the order that the flowers be delivered by 14h00. At 14h56 I received an email update that the flowers are on the way to their destination!!! Besides being already late, that was the last i heard of the follower's whereabouts. Day light robbery... Sickening! This is not the first time, but I promise it's the last...
0 replies
134 months ago
CSV format bank statement project
A whole month has gone by with countless calls to my private banker at Standard Bank requesting my bank statement for the past year in CSV format. I guess it's now a 6 months project for Standard Bank to figure out how to send me an electronic statement in CSV format.<br> Today I saw this report rating complaints to banks. Given my personal experience, it doesn't surprise me that Standard Bank leads the pack in lodged complaints relating to quality of service [URL Removed]
0 replies
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2 Star
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1 Star
7 (77.77777777777777%)