Shocking service by B & H towing , Port Shepstone

I just need to advise everyone to be very aware and careful of B&H towing from Port Shepstone. Most disappointing/nonexistant service whereby their unidentified driver arrived goofed whilst I'd broken down on the N2, from 3pm, yet after a discussion/couple questions he phoned B&H Boss, Bongani who obviously advised him to drive off so they left a lady stranded on her own aprox 5.30pm in the dark at the Hibberdene offramp. I'm shocked and disgusted. I had tried to phone the B&H office and the driver 3x prior to them arriving no answer. Then B & H didn't take Miways road side assist calls so they definitely should be struck off Miways panel. Natal recovery arrived aprox 7pm and what professional and pleasant service. Totally different experience. I was finally dropped off at 9pm after such a traumatic time. I'm a strong and independent lady but that was very scary. I could easily have been robbed or hijacked. B & H towing should be investigated and loose their license for this. Totally unacceptable. A dismayed Tanya Hall in Durban.