TH
Tanya H
Active since Feb 2019
12
Reviews
0
Industries
Reviews
12 reviews38 months ago
Unable to contact/communicate with Eskom, beyond pathetic service.
ESKOM IS BEYOND A DISGRACE!,?? I/MY TENANTS WITH YOUNG CHILDREN HAVE EMAILED, PHONED, LOGGED FAULTS ETC BUT APPEARS NOBODY BOTHERS OR CARES OR PERHAPS SERVICE LEVEL BY ESKOM IS JUST AT AN ALL TIME LOW AND LACK OF CAPACITY. WE WERE DISCONNECTED SO UNREASONABLY LAST FRIDAY AFTERNOON, NOT EVEN A LARGE ARREARS, SINCE PAID YET STILL UNABLE TO GET THROUGH TO ANYONE TO ASSIST OR RECONNECT. THIS IS NOW BEYOND FRUSTRATING & SUCH A SECURITY HAZARD AS NO GATES, ALARMS/BEAMS ETC ARE CHARGED/WORKING. PRAYING SOMEONE CAN/WILL ATTEND TO THIS DIRE SITUATION IMMEDIATELY. AN ANGRY & DISILLUSIONED TANYA HALL ,OWNER ,0824147482
0 replies
38 months ago
Shoddy service and not actioning my cancellation.
I am so dam annoyed and frustrated with ADT. I cancelled in January due to poor service and other issues however I'm still being hassled by the auto response and reaction arriving due to loadshedding etc. I've advised Accounts,Control room and Reaction each time they pitch up which they assured me they have reported my cancellation. Plus they dont seem to be able to enter my premises anyhow so once again useless. Further, I have unpaid the debit orders since December yet ADT persists in being a pain in my butt. I see this as grossly inefficient and I've had enough of this nonsense. So loadshed last night was from midnight. An automated system call aprox 12.30 pm, woke me up prob flat battery alert. I had hust dosed off again then reaction arrived 1.30ish am (an hour later hence useless anyway) setting off my dogs and waking up the whole neighbourhood. Battled to get back to sleep hence fatigued today, unacceptable especially when I had instructed ADT control NOT to call at unreasonable hours or loadshed times. Is this how they treat all cancellations? No action nor respect!??? Do they not understand that I no longer am nor wish to be a client of theirs for my property in Westville. It's been way more issues than benefits. Now this is all a further waste of my time. Ive emailed them again insisting they remove me/my details immediately and cancel my debit order as this is now fraud. Further I expect a follow up call confirming such and apologies. A most irritated, Tanya Hall
53 replies
42 months ago
Pathetic, over priced and poor/shoddy management (mismanagement)
Trafalgar Managing Agents appear to be too big, busy, short staffed or just disconnected as their service is so poor/shoddy. I have had to deal with them many times over the years as I have investment flats in various buildings, a few supposedly managed by them. All they seem concerned about is their fees. So many issues were not addressed nor handled correctly. I ccd the MD and Sectional Title Manager on some of the pressing issues to not even receive responses. They allowed the arrears to run into hundreds of thousands in a small block they managed in Morningside, Durban and barely followed up/addressed the issues with the Attorneys who they instructed yet didn't manage to recover any arrears but still charged the body Corp a big bill. Thankfully our current /new Managing Agent has opened cases with CSOS and are making progress. Strange and sad Trafalgar didn't try this more affordable route. Further they had the audacity to charge outrageously, R55608 for 2021 year end, R4634 per month for only 15 flats ie a small block, so about R309 per flat with minimal advise and service to the new owners/trustees hence our levies were high, with no pool nor lift, and still we had a poor/stressful financial situation. Plus they had the cheek to charge an annual accounting fee over and above the Auditors fee, almost the same amount ie R2900. For what? Their mismanagement? Surely there is guidelines of what Managing Agents can charge or a governing body I can report this to? Our new, very efficient, Mnging Agent charges approx R120 per flat per month. I'm so pleased to have sold my last flat managed by them. They are unreasonable with their letter/admin fees if you are slightly late even over lockdown when some tenants couldn't pay their rent. I have a host of other issues/bad experiences. Another block in town managed by them had a fire yet there was no insurance in place!!?? What the heck. I lost my tenants for 3 months from the 14th floor as lifts, electricity and water supplies were interupted for days at a time. Worst was I wasn't given any consideration iro some form of credit to my levies which I still had to pay with such inconvenience and no income. I still intend reporting various matters that I've found as an experienced property Owner /seller to be unscrupulous and blatantly wrong and rude if anyone can guide/advise me where to go as Estate Agents board is probably not correct platform. Maybe CSOS themselves.? A very disappointed and disillusioned Tanya Hall
132 replies
48 months ago
Stranded on the N2 and disappointed in Miways road side assist.
I turned to Miway to use my road assist when my vehicle overheated on the N2 near Hibberdene. There I was alone stranded with my 2 doggies from 3ish to about 7ish when Natal recovery, a professional tow truck company arrived after horrendous service by B&H towing fm Port Shepstone who arrived 5.20 ish without the driver details being sharing with me plus I swear he was high/drunk or both hence questioned a bit then he phoned his apparent boss/Owner Bongani who obviously advised him to leave so he just got in his unmarked truck and drove off leaving me alone in the dark on the Hibberdene offramp which I felt was easier to be "picked up" yet it was more dangerous as I was a sitting duck with my flat battery too. I had to request/insist on security/someone to wait with me and Jaco from Lazer, my security company anyways came to my aid thank goodness. I finally got dropped off 9.15pm. I was disappointed with the delays and unprofessional service and was advised by Haniph Nkuna that the delays and issues would be escalated on Friday yet I'm still awaiting somebody from Miway to follow up / be in contact with me. I must admit I'm very disappointed with the lack of concern or care. I literally could have been hijacked or wiped out on the N2. My 2 vehicles have been insured for a few years with Miway but I have not yet had to use their services nor benefits. Seriously considering changing my vehicle Insurers as that experiencewas very traumatic. Their whatsapp line is handy but hopefully someone Senior goes through the messages and realize the whole ordeal was handled inefficiently. I am grateful they assisted and covered my tow fees at aprox R1600 as they advised I have 3 benefits up to R4000 iro each vehicle. Now they say I have used all 3 of my annual benefits which I disagree with. A dismayed, Tanya Hall.
74 replies
48 months ago
Shocking service by B & H towing , Port Shepstone
I just need to advise everyone to be very aware and careful of B&H towing from Port Shepstone. Most disappointing/nonexistant service whereby their unidentified driver arrived goofed whilst I'd broken down on the N2, from 3pm, yet after a discussion/couple questions he phoned B&H Boss, Bongani who obviously advised him to drive off so they left a lady stranded on her own aprox 5.30pm in the dark at the Hibberdene offramp. I'm shocked and disgusted. I had tried to phone the B&H office and the driver 3x prior to them arriving no answer. Then B & H didn't take Miways road side assist calls so they definitely should be struck off Miways panel. Natal recovery arrived aprox 7pm and what professional and pleasant service. Totally different experience. I was finally dropped off at 9pm after such a traumatic time. I'm a strong and independent lady but that was very scary. I could easily have been robbed or hijacked. B & H towing should be investigated and loose their license for this. Totally unacceptable. A dismayed Tanya Hall in Durban.
0 replies
53 months ago
Be aware dealing with Cam Properties, South coast, Kzn especially leasing and allowing them to manage your property. I do not recommend.
Dealing with the branch/staff at Seapark has been a disaster from start to finish. I feel they are disorganized, unprofessional, incompetent and the Owner appears out of touch. We are sadly about to get into a legal tussle regarding my expired lease and their demanding/bullying us to renew via them, although I have given them notice. Purely unethical and greedy to continue collecting/expecting their Management fees although there has been minimal and shoddy service, no inspections nor follow up calls or emails. I am truly disappointed dealing with them and can't wait to see the back of them. No wonder Agents get a bad rap. An annoyed and despondent Tanya Hall, Umtentweni
0 replies
59 months ago
Disappointing and inefficient service at Vodacom Westwood
Seems their FB page fairly inactive but have to add how disappointed I am with the recent poor and inefficient service at Westwood vodacom store iro my Sim swop after my phone was stolen, 2 days to get back online after I had to constantly chase them up re the Sim not being activated. I've been a long standing client at that store, clearly time to move my business for my upcoming upgrade. I had to go to another store to get it sorted as they had not submitted and closed apparently, nor phoned me back as promised plus put the phone down on the Gateway consultant, then canceled the order. The initial problem was with Kathadra I think her name was. Clearly more training required. H/O needs to know. Plus messaged the Owner Junaid who hasn't even followed up. Shocking. An annoyed Tanya Hall
106 replies
69 months ago
Shoddy incompetent service from Afrihost
Sadly after a year of good service at both my properties, I've now had shoddy service and huge difficulty contacting anyone to sort out the lack of internet for my tensnts / students who rely on it. A Sibusiso from Technical last night promised to follow up with a tenant from the other house to reconfigure etc however he never did. Perhaps they too busy or understaffed!? Time to change provider. Plus they haven't replied to lots of the reviews. Appears they don't care!?
0 replies
72 months ago
Pathetic service , await my credit refund since July 19 and reply to my communications.
Telkom is just unbelievable and Im sure loosing market share daily!?, I have tried several times to call service centre, tried online, and sent emails all to no avail re my 2 line and fibre cancellations, one no 0312662305, done mid 2019 yet I still await the outstanding credit of aprox R566 to be credited to my Std bank acc. A couple of Agents months back insured the credit would be done however it has still not been sorted out!???Further, Im still receiving an invoice via sms that I cant open plus Ive had smss sent re reference nos that are supposedly resolved however unaware of who or what that refers to? Plus there is a Telkom pole in my garden that Ive recently cleared of all the foliage along with Telkom cutting another area of garden and did not clean up afterwards. Truly a nightmare dealing with them! So glad Ive cancelled as have had to ensure pathetic service for years! Hopefully someone from Telkom sees this as Ive left Facebook msgs too which have not been replied to. Kindly contact me asap on 0824147482 to finalise this. An infuriated Tanya Hall
0 replies
74 months ago
Disappointing service and lack of follow up by Citiq Agents
I am very frustrated dealing with this company / call centre and the inefficiency of their Staff in transferring one of my 6 prepaids to the new Owner. All forms and docs sent timeously in February yet the change was not actioned now 3 meters transferred caused extra confusion / complications. Surely it was simple!? The lack of response nor a Manager contacting me which I requested is very poor. Not to mention my not receiving my statements and now their networks are poor. Im seriously considering changing my 5 meters to another company to administer. Lets see if they can sort the recent mess out by month end and pay the correct owners!???
105 replies
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1 (8.333333333333334%)
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7 (58.333333333333336%)