B&
B & M Ford
Unclaimed Business
B&
Performance(last 12 months):
Ranked In Automotive
#44NPS Score
0Unlikely
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDV
Douw V
1 reviews | Active since Jan 2020
8 Oct 2020, 11:55
Very Disappointed Customer
Bought a new Ford Ranger July 2019, started with Radio problems almost immediately. They have now removed and installed 5 radios but still with the same problem. I have walked into a wall contacting everyone to help me solve the problem, with nobody wanting to address the problem. Its a new Bakkie with faults, they had the bakkie many times with no resolve. Now suddenly they want to address the Diff which is faulty but what about the other problems, that are now almost a year old. I want what I pay for, a NEW bakkie.
Helpful (0)
|Replies (0)DV
Douw V
1 reviews | Active since Jan 2020
8 Oct 2020, 11:55
Very Disappointed Customer
Bought a new Ford Ranger July 2019, started with Radio problems almost immediately. They have now removed and installed 5 radios but still with the same problem. I have walked into a wall contacting everyone to help me solve the problem, with nobody wanting to address the problem. Its a new Bakkie with faults, they had the bakkie many times with no resolve. Now suddenly they want to address the Diff which is faulty but what about the other problems, that are now almost a year old. I want what I pay for, a NEW bakkie.
0
Replies (0)AB
Annelle B
1 reviews | Active since Jan 2020
18 Jul 2018, 12:53
Bad customer service B+M Ford Bredasdorp
Looks like you were very lucky. We took out an extended warranty on our Ford Ranger bakkie which expires in August 2019. The bakkies gearbox is making a noise. We have contacted numerous employee's and no one wants to help us. Eventually I phoned Mrs Steenkamp one of the owners. She said she would get back to me and so we wait for her call. We now sit with a 2014 bakkie with 154 000 kms on the clock always serviced on time which is broken and B and M Ford Bredasdorp just doesn't care because they have our money in there bank account .
Helpful (0)
|Replies (0)AB
Annelle B
1 reviews | Active since Jan 2020
18 Jul 2018, 12:53
Bad customer service B+M Ford Bredasdorp
Looks like you were very lucky. We took out an extended warranty on our Ford Ranger bakkie which expires in August 2019. The bakkies gearbox is making a noise. We have contacted numerous employee's and no one wants to help us. Eventually I phoned Mrs Steenkamp one of the owners. She said she would get back to me and so we wait for her call. We now sit with a 2014 bakkie with 154 000 kms on the clock always serviced on time which is broken and B and M Ford Bredasdorp just doesn't care because they have our money in there bank account .
0
Replies (0)AB
Annelle B
1 reviews | Active since Jan 2020
17 Jul 2018, 11:30
Bad customer service B+M Ford Bredasdorp
We take out a extended guarantee/ warranty on a Ford Ranger at B + M Ford Bredasdorp. We phoned them yesterday regarding the extended guarantee no one could assist us. We phoned the owner Mrs Steenkamp she said first thing tomorrow morning she will phone us back with a speaker call with the technician that we can arrange what we can do about our bakkie. We can drive with it apparently it is the gearbox of the bakkie. We paid for the extended guarantee now when we have a problem no response.
Helpful (0)
|Replies (0)AB
Annelle B
1 reviews | Active since Jan 2020
17 Jul 2018, 11:30
Bad customer service B+M Ford Bredasdorp
We take out a extended guarantee/ warranty on a Ford Ranger at B + M Ford Bredasdorp. We phoned them yesterday regarding the extended guarantee no one could assist us. We phoned the owner Mrs Steenkamp she said first thing tomorrow morning she will phone us back with a speaker call with the technician that we can arrange what we can do about our bakkie. We can drive with it apparently it is the gearbox of the bakkie. We paid for the extended guarantee now when we have a problem no response.
0
Replies (0)