1 reviews | Active since Member
I was at Nagiahs's Butchery at Fontainebleau today, doing my grocery shopping. As I entered the shop I joined the que and asked my daughter to pick all the items on the grocery list because the que was very long. Two of the staff members asked me and the Indian lady in front of me to join another que which was shorter for customers with fewer items. We joint that que, the Indian lady paid for her items and as I was about to go and pay, another Indian customer asked me if he could pass so he can pay for his meat, I let him pass as he was accompanied by one of the male staff member who later revealed to me that he is the manager of the store (Vincent). When this "manager" was done helping the customer he placed a barrier next to the till to block me from checking out and walked away. I complained to one of the staff members and asked them what is going on as I was told to join this que and my position in the que was even skipped by the manager. The staff member called Vincent and as Vincent was approaching me, he was shouting on top of his voice stating that I need to go at the back of the que. I tried to get my point across and he kept shutting me down pointing me at the back of the que. When I asked him if this is a fair thing to do as I have been in the que for so long, he ragefully clicked his tongue and walked away from me. I then told my daughter lets leave everything and go to Ok foods to do our shopping, as I was leaving one of the customers said I can take her position in the que and she will come back another day. In short, Vincent was racist towards me and disregarded me and my rights as a customer because I was the only black customer in the shop. I am very disappointed and hurt by his actions. I work in the pharmaceutical industry, I deal with patients on a daily basis and not a single day in my life have I delivered such terrible service and discrimination. I demand an apology from Vincent or else I will take this complaint a step further which wont be good for Nagiah's.
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