Bad Service, very frustrating

I bought pregnancy pillow L shape and yummy mummy summer combo and paid for both. I used the WhatsApp to communicate with the baby blue accessories team and while placing the order they were very useful and assisted me though out the process of buying. After placing n order I contacted the team again to find out about my order was told that the order has been sent and will be delivered on the third day. However its been 3 weeks now and nothing. I keep sending follow up queries and contacting them with no answer their contact detail are 0813943999, their website is https://www.babyblu.co.za/. They just keep quiet and they don't even bother to respond on the queries. Day light corruption.

During pregnancy you want everything to go smoothly. The pillow suppose to make sleeping more comfortable for me since I get cramps. it's unfair to be robbed during this phase in life. I don't recommend this online store to anyone.