A scam! You’ll be lucky to get your deposit back!

Sadly the worst Estate agency I’ve ever come across. Shanaaz is a nightmare to work with. She is unprofessional, uses crude language and will do whatever it takes to avoid paying to back a deposit. She also takes at least 2 weeks to respond to an urgent query. One of her wardrobe doors in her rotten cottages had to fall on my child for her to fix it. Whether you’re a great tenant who pays on time and as nice as I was to clean her disgusting fridge, couches and spruce up the her cottage does not matter!

Upon serving 2 months notice and spending over R1,000 for a clean up, repair and repaint of the cottage (by her trusted handyman whom she recommended on multiple occasions and a cleaning lady), she sent me a wild statement which stated that after redoing all the work that I paid for (claiming it was done poorly) she’d only return just over R1000 from my R5500 deposit. Shocking.

Then after a month of calling her and emailing her with no response, asking about the measly R1000 she said she’d pay, she texts me a statement that included a cost of a microwave replacement for a microwave I didn't use!!! This as you can already assume, cost the amount she was meant to pay me back and more.

I am shocked, appalled and disappointed that a person like this even exists. She will take advantage of you one way or another. I should’ve listened to the other tenants that left!