MISSDIAGNOSIS OF MY ANIMAL

I AM WRITING TO EXPRESS MY UTMOST DISSAPOINTMENT AND CONCERN REGARDING THE DIAGNOSIS AND TREATMENT OF MY PET AND MYSELF DURING THE VISIT AT BAKENKOP ANIMAL CLINIC.ONCE YOU STEP IN WITH YOUR SICK ANIMAL, FIRST THING YOU NEED TO DO IS FILL OUT A FORM( ACCEPTABLE), BUT BEFORE THE THE VET SEES YOUR ANIMAL A DEPOSIT OF R4000 IS NEEDED. SORRY TO SAY BUT THEIR SLOGAN SAYS" YOUR PET, OUR PASSION OUR PRIORTY" MUST CHANGE TO " YOUR PET , YOUR WALLET OUR PRIORITY " PART OF MY DISSAPOINTMENT IS THE FACT THAT THEY TOLD ME THAT MY ANIMAL NEEDS SURGERY IF THE TREATMENT IS NOT WORKING. THEY DID THE TREATMENT AND THEN TOLD US THEY CAN NOT DO THE OPERATION..WHY "MILKING ME FOR MY MONEY" IF YOU KNOW YOU CANNOT FOLLOW THROUGH??? WE TOOK OUR ANIMAL TO ANOTHER VETENARIAN, WHICH REVEALED A DIFFERENT DIAGNOSIS!!!! THE WRONG DIAGNOSIS LED TO DELAYED PROPER CARE..AND THE RESULT THEREOF IS THAT MY ANIMAL PASSED AWAY, IT IS DISGUSTING....