1 reviews | Active since Member
Here's your review for Bakgat Books:
"I must say, my experience with Bakgat Books has been less than satisfactory. The website's performance is consistently sluggish, and it frequently encounters technical issues.
One of the major drawbacks is the high commission fee they charge for each book sold. At R5 plus 10% of your total order, it's quite steep. For such a significant commission, one would expect a more polished and reliable website.
To offset the high costs, they've implemented a flat shipping fee of R100, ostensibly for 'packaging and admin.' Unfortunately, this amount hardly compensates for the substantial commission they take.
I believe a fairer approach would be to adopt a flat rate, for example R10 per listed item, similar to platforms like Etsy, and sellers can determine their shipping costs and methods.
Moreover, the platform lacks essential features such as the ability to confirm book orders or personally cancel them. There's also no vacation mode to temporarily deactivate listings, making it inconvenient for sellers.
Another issue is the unsolicited WhatsApp notifications, which can be intrusive and unwanted.
In summary, Bakgat Books has room for improvement in terms of website performance, commission structure, and user-friendliness. A more seller-centric approach and enhanced features would greatly enhance the platform's appeal."