BV
Ballito Volkswagen
Unclaimed Business
BV
Ballito Volkswagen
Unclaimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Review Distribution
2|4 Reviews
Jun '25 - May '26
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
5(25%)
4(0%)
3(0%)
2(0%)
1(75%)
Frequently Asked Questions About Ballito Volkswagen
Ballito Volkswagen has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Ballito Volkswagen across 6 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJK
Joubert K
1 reviews | Active since Jan 2020
3 Dec 2025, 10:17
Pathetically Poor Service!
We bought a second-hand Amarok and the vehicle was paid cash and in full. When I had to go and collect I found that the vehicle wa in the workshop with some or other gearbox issue. They made me wait there from 08:30 to loooong after 13:00. I now have to sleepover in a guesthouse and that was not part of the deal. Who is paying for that?
Helpful (0)
|Replies (0)JK
Joubert K
1 reviews | Active since Jan 2020
3 Dec 2025, 10:17
Pathetically Poor Service!
We bought a second-hand Amarok and the vehicle was paid cash and in full. When I had to go and collect I found that the vehicle wa in the workshop with some or other gearbox issue. They made me wait there from 08:30 to loooong after 13:00. I now have to sleepover in a guesthouse and that was not part of the deal. Who is paying for that?
0
Replies (0)ZM
Zeni M
1 reviews | Active since Jan 2020
15 Oct 2025, 09:38
Lance Ngcobo for VW Sales President
I was helped by Lance Ngcobo to buy my car and it was the best experience ever. If was to have a brother to accompany you in the journey of buying a car then Lance is the person to go to. I would buy a car everyday just to have such excellent service, he made the tedious process of buying a car so easy I was never overwhelmed. Thank you to VW and most especially Lance.
Helpful (0)
|Replies (0)ZM
Zeni M
1 reviews | Active since Jan 2020
15 Oct 2025, 09:38
Lance Ngcobo for VW Sales President
I was helped by Lance Ngcobo to buy my car and it was the best experience ever. If was to have a brother to accompany you in the journey of buying a car then Lance is the person to go to. I would buy a car everyday just to have such excellent service, he made the tedious process of buying a car so easy I was never overwhelmed. Thank you to VW and most especially Lance.
0
Replies (0)BK
Basil K
1 reviews | Active since Jan 2020
29 Sept 2025, 15:26
Bad review for VW ballito
I had tge unfortunate experience of towing my car there to be repaired . Was told someone will call after 48 hours ; this has not happened . Left 3 messages for someone to call but no one has . Totally useless ! Basil
Helpful (0)
|Replies (0)BK
Basil K
1 reviews | Active since Jan 2020
29 Sept 2025, 15:26
Bad review for VW ballito
I had tge unfortunate experience of towing my car there to be repaired . Was told someone will call after 48 hours ; this has not happened . Left 3 messages for someone to call but no one has . Totally useless ! Basil
0
Replies (0)SM
Sibongiseni M
1 reviews | Active since Jan 2020
10 Jun 2025, 17:44
VW Ballito poor service
My name is Langalakhe Sibongiseni Mkhize (ID No: 8401155699087). In 2023, I purchased a 2022 VW Amarok from the VW dealership in Ballito. At the time of purchase, the vehicle had approximately 21,000 km on the odometer. But now it is 52000 KM Approximately two months after taking ownership, I began experiencing issues with the tyres—they started peeling off. I immediately reported this to my sales representative, Mr. Mlungisi Gwala, who referred me to Super Quick in Ballito for further inspection. The vehicle was assessed at Super Quick on two separate occasions. On the third request, due to the long distance from my home in Yellowwood Park to Ballito, I asked if the inspection could be done closer to me. Super Quick then sent a representative named Clint, who inspected the tyres and confirmed that they were indeed defective and needed replacement. Clint connected me with Mr. Moorne, based in Johannesburg. Unfortunately, my interactions with Mr. Moorne was marked by confusion and inconsistency. He initially claimed the Chinese tyre manufacturer was on leave and later provided conflicting updates without any resolution. Throughout this time, I had to follow up repeatedly on my own. Frustrated by the lack of progress, I returned to the Ballito dealership to report the matter to the manager. He assured me that he had engaged with Super Quick but admitted he was unable to resolve the issue. I then escalated the matter to the CEO, Mr. Kevin Pillay. However, I found his response defensive from the outset. He requested that I submit a report, which I did. Unfortunately, despite my efforts, I have received no satisfactory resolution. I am deeply disappointed and discouraged by the lack of accountability and support from VW Ballito and its partners. I kindly request that this matter be addressed as soon a s possible. Sincerely, Langalakhe Sibongiseni Mkhize 0810350672
Helpful (0)
|Replies (0)SM
Sibongiseni M
1 reviews | Active since Jan 2020
10 Jun 2025, 17:44
VW Ballito poor service
My name is Langalakhe Sibongiseni Mkhize (ID No: 8401155699087). In 2023, I purchased a 2022 VW Amarok from the VW dealership in Ballito. At the time of purchase, the vehicle had approximately 21,000 km on the odometer. But now it is 52000 KM Approximately two months after taking ownership, I began experiencing issues with the tyres—they started peeling off. I immediately reported this to my sales representative, Mr. Mlungisi Gwala, who referred me to Super Quick in Ballito for further inspection. The vehicle was assessed at Super Quick on two separate occasions. On the third request, due to the long distance from my home in Yellowwood Park to Ballito, I asked if the inspection could be done closer to me. Super Quick then sent a representative named Clint, who inspected the tyres and confirmed that they were indeed defective and needed replacement. Clint connected me with Mr. Moorne, based in Johannesburg. Unfortunately, my interactions with Mr. Moorne was marked by confusion and inconsistency. He initially claimed the Chinese tyre manufacturer was on leave and later provided conflicting updates without any resolution. Throughout this time, I had to follow up repeatedly on my own. Frustrated by the lack of progress, I returned to the Ballito dealership to report the matter to the manager. He assured me that he had engaged with Super Quick but admitted he was unable to resolve the issue. I then escalated the matter to the CEO, Mr. Kevin Pillay. However, I found his response defensive from the outset. He requested that I submit a report, which I did. Unfortunately, despite my efforts, I have received no satisfactory resolution. I am deeply disappointed and discouraged by the lack of accountability and support from VW Ballito and its partners. I kindly request that this matter be addressed as soon a s possible. Sincerely, Langalakhe Sibongiseni Mkhize 0810350672
0
Replies (0)LO
Leon O
1 reviews | Active since Jan 2020
28 Feb 2025, 07:16
Reneged on Deal
Reneged on a deal after I signed the OTP, tried to force me to take a warranty which is against the Consumer Protection Act. I pushed back and then they included it in the deal. Following day I was advised they can’t do the deal because there is no money in it, the fact that they built in the warranty was part of the reason. I told them to take it out as I don’t want it. But I suppose they will push it onto another unsuspecting purchaser. Manager who approved the deal hasn’t had the decency to make the call to me.
Helpful (0)
|Replies (0)LO
Leon O
1 reviews | Active since Jan 2020
28 Feb 2025, 07:16
Reneged on Deal
Reneged on a deal after I signed the OTP, tried to force me to take a warranty which is against the Consumer Protection Act. I pushed back and then they included it in the deal. Following day I was advised they can’t do the deal because there is no money in it, the fact that they built in the warranty was part of the reason. I told them to take it out as I don’t want it. But I suppose they will push it onto another unsuspecting purchaser. Manager who approved the deal hasn’t had the decency to make the call to me.
0
Replies (0)LP
Leeashen P
1 reviews | Active since Jan 2020
26 Feb 2025, 10:12
Parts review
Poor after sales service Doesn't not assist customers in need of help Cannot commit to getting customers eta and parts on time
Helpful (0)
|Replies (0)LP
Leeashen P
1 reviews | Active since Jan 2020
26 Feb 2025, 10:12
Parts review
Poor after sales service Doesn't not assist customers in need of help Cannot commit to getting customers eta and parts on time
0
Replies (0)