Rude consultant (Phumzile Thusi) from Bankcol International

On 18 November 2025 at 11:25, I received a call from Phumzile Thusi (060 566 4729). I explained my situation and confirmed that I would settle the account this month once my savings clear. Instead of basic professionalism, she responded with disgusting arrogance, threats, and an unacceptable tone. When I confronted her behaviour, she hung up.

I called again on 19 November to speak to her supervisor. As expected, she ignored the request, continued with her nasty attitude, and dropped the call again.

What’s even worse is seeing multiple complaints about this same person — yet Bankcol still does nothing. That tells me loud and clear that this company encourages rudeness, ************, and unprofessional conduct.

Bankcol, save your breath. Do not contact me. This is now being handled through channels above your pay grade. Only your God and ancestors can intervene for you at this point.