bad service

I received a very bad service for the shop. First, I was told that the material was not at the shop, and it will be delivered to me before 1pm and only received it after 6pm worst that not all material was included in the delivery. I tried to sort it out in a polite manner, but manager of the shop avoided me and gave me his junior who can't even speak properly to sort out my issue. to all public please never buy form this supplier otherwise you will regret it and the shop must close down