Review ofBarko Financial Services
Barko Financial Services
1.9|26 reviews
Responds in 22 hours 6 min
TK
Thando K
1 reviews | Active since Member
10 Feb 2026, 07:38
Bad Company that Micromanages People
Not A Good Company to work for.If you know your rights as an employee you will not work well.If you are liked by the area manager you will work peacefully and get to get away with any behaviour.Barko is a Non compliant company,No wonder they were on the news for exploitation and overworking their employees.Its not a conducive environment to work in,the company doesn’t even hire cleaners for branches.Loan consultants are expected to take turns mopping and scrubbing the floors and making sure the branch is clean.You will thrive if you are a toxic person that comes from a very disadvantaged background and willing to do anything for money.When clients dont repay back their Loans the money gets deducted from your commission and it will be your duty to go to their homes or work place to recover the debt.Sometimes Loan consultants will be expected to take money from their own pockets to go out for collection our branch manager once instructed us to do so.She would also ask us to tell clients to make partial payments and send-cash/ewallets if they have to so we repay the loans.Forced to work overtime that is not paid,we are not even compensated with paid time off as the Labour Laws state.Resting would be determined by the performance of the branch (basically if people don’t repay their loans theres no rest you have to go collect it’s basically your fault according to company practices ).If we do collect the money you will then take from your leave days to rest,only when I raised the issue to the area manager he started pushing the branch manager to do time offs as well.On busy days from the 25th to the last day of the month you have to work 7am to 7pm.On the last day (usually the 31st) we can stay in the branch till 20:30 they will tell us we are not leaving until we reach our target.When the Department of labour comes for inspections Management would be so afraid we will speak up,we wouldn’t though.HR responses are Just a PR stunt they are very much aware of what happens in branches they just don’t care,its profits first.Work here at your own risk,definitely not worth the hassle and risk.There is no perfect work environment atleast pick a Company that complies with The Labour Practices of this Country. Good Riddance ✌️
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Replies (56)Barko Financial Services's replyOfficial
10 Feb 2026, 09:30 Hi Thando,
Thank you for taking the time to share your feedback. We regret to hear that your experience at Barko has left you feeling this way.
Barko takes employee wellbeing, fair labour practices, and compliance with South African labour legislation very seriously. We have established internal processes, including grievance and reporting channels, to ensure that employees are able to raise concerns safely and confidentially, and that these matters can be addressed appropriately.Many of the issues raised relate to historical practices that have since been reviewed and improved over time through ongoing policy updates, management training, and strengthened HR oversight.
We would, however, welcome the opportunity to engage directly with you to better understand the specifics of your concerns. We encourage you to contact our HR department so that we can investigate the matter further and respond through the correct channels.Thank you again for bringing this to our attention.
Kind Regards,
Barko Loans HR Team
Thank you for taking the time to share your feedback. We regret to hear that your experience at Barko has left you feeling this way.
Barko takes employee wellbeing, fair labour practices, and compliance with South African labour legislation very seriously. We have established internal processes, including grievance and reporting channels, to ensure that employees are able to raise concerns safely and confidentially, and that these matters can be addressed appropriately.Many of the issues raised relate to historical practices that have since been reviewed and improved over time through ongoing policy updates, management training, and strengthened HR oversight.
We would, however, welcome the opportunity to engage directly with you to better understand the specifics of your concerns. We encourage you to contact our HR department so that we can investigate the matter further and respond through the correct channels.Thank you again for bringing this to our attention.
Kind Regards,
Barko Loans HR Team
Best regards,
Barko Financial Services's reply10 Feb 2026, 09:30
Official
Hi Thando,
Thank you for taking the time to share your feedback. We regret to hear that your experience at Barko has left you feeling this way.
Barko takes employee wellbeing, fair labour practices, and compliance with South African labour legislation very seriously. We have established internal processes, including grievance and reporting channels, to ensure that employees are able to raise concerns safely and confidentially, and that these matters can be addressed appropriately.Many of the issues raised relate to historical practices that have since been reviewed and improved over time through ongoing policy updates, management training, and strengthened HR oversight.
We would, however, welcome the opportunity to engage directly with you to better understand the specifics of your concerns. We encourage you to contact our HR department so that we can investigate the matter further and respond through the correct channels.Thank you again for bringing this to our attention.
Kind Regards,
Barko Loans HR Team
Thank you for taking the time to share your feedback. We regret to hear that your experience at Barko has left you feeling this way.
Barko takes employee wellbeing, fair labour practices, and compliance with South African labour legislation very seriously. We have established internal processes, including grievance and reporting channels, to ensure that employees are able to raise concerns safely and confidentially, and that these matters can be addressed appropriately.Many of the issues raised relate to historical practices that have since been reviewed and improved over time through ongoing policy updates, management training, and strengthened HR oversight.
We would, however, welcome the opportunity to engage directly with you to better understand the specifics of your concerns. We encourage you to contact our HR department so that we can investigate the matter further and respond through the correct channels.Thank you again for bringing this to our attention.
Kind Regards,
Barko Loans HR Team
Best regards,