Barloworld Khula Sizwe Shares

To Barloworld Khula sizwe I wish I knew how many people you robbing of their hard earned money,the 1st time I called you guys you said you said you can see that I paid but you need proof of payment and I went up and down from Benoni to Krugersdorp to get that copy since it wasn't me who made the payment and I even sent you proof that I transferred money to my brother to pay for those shares, I sent you the copy you wanted and you come with so many stories that I used a wrong reference but the lady said my money will be in my account by Friday, while m expecting my money I get your call on Tuesday you came up with another excuse asking for the the telephone number used when the money was deposited and when I give you numbers you tell me my brother used 076 instead of 073 and I can't get my money cos the reference used the person has been allocated with shares already, I don't understand what games you playing? How possible is it that the wrong reference I used the same person used the same branch and the same day and he/she went the same time as my brother. I called the manager of nedbank so many times because of your excuses to the point where she ended up saying I must give you guys her numbers so that whatever question you have she can answer but still you calling me with another excuses that she s not answering yet she spoke to you guys so many times. What must i do to get my money back?yes I understand I can't get the shares anymore but can I please get my money