Barloworld khula sizwe shares

On May 2019 I saw an ad by Barloworld Khula sizwe to buy some shares and I did my research and I decided to buy for R2500,since I couldn't pay the money myself cos I was working I asked my brother to pay for me in Krugersdorp, he sent me a proof of payment after paying and I also received a approval message from Barloworld that my shares will be allocated. In October 2019 I received a message that if I didn't get shares I should call so that I can get my refund and I couldn't find my slip on the phone then this year 2020 I decided to do follow up to see if I can get my refund and I was told I can get a copy from nedbank and I had to go to bank and speak to the manager few times about the deposit slip and she told me it will take a few days but she will get it and she sent it via email and I forwarded it to Barloworld and they said I will get my refund by Friday but I didn't get anything that Friday they called me on Monday to give me another excuse that I used someone's reference and they allocated some shares for that person and I asked them how come that me and that person used same reference, same branch and we went the same time and they couldn't give me an answer.The management from Nedbank Kagiso offered full assistance to the Barloworld but still refusing to refund my monies. I am very interested to find out how many "Investors" are struggling to recoup their investment application fees