1 reviews | Active since Member
When my vehicle was FINALLY repaired after MANY calls from my side asking for updates, they told me to pay the FULL original amount. When I asked to pay over two instalments or just not all at once they completely refused. I was SO upset as they were holding my vehicle and refusing to give my car back. I asked them to call Craig Van Der Heever (manager) down to assist. When he came down, he all but laughed in my face and said “well, if you don’t want to pay the full amount, we can always remove the new parts and put the old damaged parts back on” he said this with a smile on his face. I was absolutely disgusted that this is how they treat their clients. There were also two staff members (Gert and Sharon) who witnessed this.
I had no choice but to borrow money and to pay the FULL R7000.00 to get my car back. I will say, the only person in the company who treated me like a valued client was my service advisor Sharon