

Barons Cape Town
NPS Score
-34
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2025
The worse , disappointing service I have every experience, baron’s Volkswagen in waterfront, it’s actually disgusting. I had my car only for a year and it gives me issues .. barons can’t even replace a battery all they can do is charge my battery …I am still waiting for the answer why they can’t replace it .. even tho I am paying for a service plan, the manager of the service departmet has a damn attitude problem it’s like I owe her but I am paying to keep her bek open, jus remember I serve a BIG GOD… and my God don’t sleep … what you do unto other it will comeback to you …
1 reviews | Active since May 2025
The worse , disappointing service I have every experience, baron’s Volkswagen in waterfront, it’s actually disgusting. I had my car only for a year and it gives me issues .. barons can’t even replace a battery all they can do is charge my battery …I am still waiting for the answer why they can’t replace it .. even tho I am paying for a service plan, the manager of the service departmet has a damn attitude problem it’s like I owe her but I am paying to keep her bek open, jus remember I serve a BIG GOD… and my God don’t sleep … what you do unto other it will comeback to you …
1 reviews | Active since Aug 2012
I had a super experience with Paul, the sales agent & Michelle, the financing agent but the wheels came off when I tried to get a refund for a R10k+ overcharge! Even though it is their fault they insist on refunding the bank instead of me when it has nothing to do with the bank! An otherwise great experience has dissolved into a nightmare and days later I still don’t have my money! I suggest rather using another dealer with adequate after sales service and support who know what they are talking about & who act in your interests. I won’t use Barons Cape Town again for a vehicle purchase! This has been the WORST experience I’ve had purchasing a vehicle. Buyer beware!
1 reviews | Active since Aug 2012
I had a super experience with Paul, the sales agent & Michelle, the financing agent but the wheels came off when I tried to get a refund for a R10k+ overcharge! Even though it is their fault they insist on refunding the bank instead of me when it has nothing to do with the bank! An otherwise great experience has dissolved into a nightmare and days later I still don’t have my money! I suggest rather using another dealer with adequate after sales service and support who know what they are talking about & who act in your interests. I won’t use Barons Cape Town again for a vehicle purchase! This has been the WORST experience I’ve had purchasing a vehicle. Buyer beware!
1 reviews | Active since Sept 2022
A huge THANK YOU to Shamiel and Mark at Barons VW used car sales in Cape Town. They both went above and beyond to sort out a problem I had. Fantastic after sales service. I can highly recommend this dealership.
1 reviews | Active since Sept 2022
A huge THANK YOU to Shamiel and Mark at Barons VW used car sales in Cape Town. They both went above and beyond to sort out a problem I had. Fantastic after sales service. I can highly recommend this dealership.
Hellopeter has tracked Barons Cape Town across 28 reviews. Barons Cape Town hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Barons Cape Town? Write a review to help others decide.
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