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Basebone (PTY) LTD
Claimed Business
B(
Basebone (PTY) LTD
Claimed Business
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|5 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Basebone (PTY) LTD
Basebone (PTY) LTD has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Basebone (PTY) LTD across 251 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Russell M
1 reviews | Active since Jan 2020
3 May 2025, 17:32
Airtime
Basebone has taken AIRTIME off my Cellphone without written Authority or Conformation by me,When i contacted Basebone 2 weeks ago they rep**** "we will refund your the Airtime",2 werks later they do not answer my e,mails or phone calls, be aware people,Basebone,situated in Cape Town
Helpful (0)
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Russell M
1 reviews | Active since Jan 2020
3 May 2025, 17:32
Airtime
Basebone has taken AIRTIME off my Cellphone without written Authority or Conformation by me,When i contacted Basebone 2 weeks ago they rep**** "we will refund your the Airtime",2 werks later they do not answer my e,mails or phone calls, be aware people,Basebone,situated in Cape Town
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Replies (0)RE
Rene E
1 reviews | Active since Jan 2020
4 Jan 2025, 06:51
Very unhappy client.
Unapproved subscription Basebone has been taking my money for some subscription which I don't even know about. Amount of R6.09 per day. When I checked through my Telkom profile, this subscription is dated way back. I wrote an email, but I haven't gotten any response yet. All I want is for them to cancel the subscription and refund my money, please.
Helpful (0)
|Replies (0)RE
Rene E
1 reviews | Active since Jan 2020
4 Jan 2025, 06:51
Very unhappy client.
Unapproved subscription Basebone has been taking my money for some subscription which I don't even know about. Amount of R6.09 per day. When I checked through my Telkom profile, this subscription is dated way back. I wrote an email, but I haven't gotten any response yet. All I want is for them to cancel the subscription and refund my money, please.
0
Replies (0)FV
Francois V
1 reviews | Active since Jan 2020
24 Nov 2024, 18:19
Baseplay Max *****ing our money with Vodacom's conscent
My son's Vodacom account has been debited with "Purchased Contect 2" since mid August. When querying we found it was a service called "Baseplay Max". We found a spammy SMS that says congratulations you have subscribed for a one day free trial, thereafter R15 per day. At the date and time of the so-called subscription my son was nowhere near his phone.
Helpful (0)
|Replies (0)FV
Francois V
1 reviews | Active since Jan 2020
24 Nov 2024, 18:19
Baseplay Max *****ing our money with Vodacom's conscent
My son's Vodacom account has been debited with "Purchased Contect 2" since mid August. When querying we found it was a service called "Baseplay Max". We found a spammy SMS that says congratulations you have subscribed for a one day free trial, thereafter R15 per day. At the date and time of the so-called subscription my son was nowhere near his phone.
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Replies (0)HN
Heidi N
1 reviews | Active since Jan 2020
15 Nov 2024, 07:11
BaseBone, you suck!
I found an SMS amongs many spammy Vodapay ones which informed me that I signed up and that I was being charged R7 a day for this service. I never signed up, I ALWAYS simply delete these SMSes and there is NO WAY that I signed up. I phoned Vodacom who claimed they cannot help, even though this service was reflecting on my Vodacom profile (so no, Vodacom, you have your hands dirty too!) they gave me Basebone's telephone number - when phoning to try to complain, I was promptly disconnected even before being connected. One has to wonder about the legitimacy of a company that just signs up unsuspecting non-wanting-to-be-customers without their knowledge in the hope that they will not notice just to get some money out of many many people, then, not making yourself available to bear the concequences. You owe me R35, which is not al lot, but how many other people lost a lot more before realising? Sis!
Helpful (0)
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Heidi N
1 reviews | Active since Jan 2020
15 Nov 2024, 07:11
BaseBone, you suck!
I found an SMS amongs many spammy Vodapay ones which informed me that I signed up and that I was being charged R7 a day for this service. I never signed up, I ALWAYS simply delete these SMSes and there is NO WAY that I signed up. I phoned Vodacom who claimed they cannot help, even though this service was reflecting on my Vodacom profile (so no, Vodacom, you have your hands dirty too!) they gave me Basebone's telephone number - when phoning to try to complain, I was promptly disconnected even before being connected. One has to wonder about the legitimacy of a company that just signs up unsuspecting non-wanting-to-be-customers without their knowledge in the hope that they will not notice just to get some money out of many many people, then, not making yourself available to bear the concequences. You owe me R35, which is not al lot, but how many other people lost a lot more before realising? Sis!
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Replies (0)