BF
Bash Finance
Claimed Business
BF
Performance(last 12 months):
#2Ranked In Other
-100 NPSUnlikely
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceII
Irene I
1 reviews | Active since Jan 2020
21 Jan 2026, 11:52
Soooooo frustrating.
I am actually sick of contacting you and telling you to stop putting my account over 12 months. When I go to the till I specifically ask for 6 months But no oh no. They put it over 12 months and then I get charged interest!!!!!! I want my account adjusted I want whatever is charged over 12 months to be changed to 6 months and I want the interest refunded and I want it done immediately!!! it is not right when you do that. Maybe they do it on purpose so that bash can make more money off the interest!!
Helpful (0)
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Irene I
1 reviews | Active since Jan 2020
21 Jan 2026, 11:52
Soooooo frustrating.
I am actually sick of contacting you and telling you to stop putting my account over 12 months. When I go to the till I specifically ask for 6 months But no oh no. They put it over 12 months and then I get charged interest!!!!!! I want my account adjusted I want whatever is charged over 12 months to be changed to 6 months and I want the interest refunded and I want it done immediately!!! it is not right when you do that. Maybe they do it on purpose so that bash can make more money off the interest!!
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Replies (0)GM
Gugulethu M
1 reviews | Active since Jan 2020
25 Mar 2025, 23:13
Refund order B13058083
I returned a damaged item I ordered from bash.I received communication that the amount of R300 will be refunded.The refund was processed on the 14th of March and on the communication the funds were said that the would reflect in my account 5-7 working days.Today 26th of March,eight days later,the fees don't reflect. What is even annoying is that I reached out to Bash and Raeesa told me if the funds do not reflect in my account by today,which is day 8(I need to reiterate the fact that it's 8 days later)I will have to send a bank statement that reflects the purchasing transaction. Can someone please tell me what the relevance of this is..money was received from me that's why the goods were sent in the first place,why should I then jump hoops by sending a bankstatement that proves the transaction took place?Where is the logic? And in this day of technological advances,why does a simple eft take 5-7 days to reflect in my account?Hello!I didn't use a cheque that needs to clear! So guys BASH will make you bleed and jump hoops for a messley R300 and 8 days later,you will still not have your money back.They are ******!!
Helpful (0)
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Gugulethu M
1 reviews | Active since Jan 2020
25 Mar 2025, 23:13
Refund order B13058083
I returned a damaged item I ordered from bash.I received communication that the amount of R300 will be refunded.The refund was processed on the 14th of March and on the communication the funds were said that the would reflect in my account 5-7 working days.Today 26th of March,eight days later,the fees don't reflect. What is even annoying is that I reached out to Bash and Raeesa told me if the funds do not reflect in my account by today,which is day 8(I need to reiterate the fact that it's 8 days later)I will have to send a bank statement that reflects the purchasing transaction. Can someone please tell me what the relevance of this is..money was received from me that's why the goods were sent in the first place,why should I then jump hoops by sending a bankstatement that proves the transaction took place?Where is the logic? And in this day of technological advances,why does a simple eft take 5-7 days to reflect in my account?Hello!I didn't use a cheque that needs to clear! So guys BASH will make you bleed and jump hoops for a messley R300 and 8 days later,you will still not have your money back.They are ******!!
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Replies (0)II
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Aliza C
1 reviews | Active since Jan 2020
10 Nov 2023, 07:16
Urgent: Unresolved Refund Issue – complete incompetence
I am writing to express my deep dissatisfaction with the handling of my recent return and refund request with Bash. I placed an order and paid for four items on 5 September 2023 and upon receiving the items, I discovered that one was damaged, and another did not fit properly. Following Bash's stated 30-day return policy, I initiated a collection return for these items on 22 September 2023. Despite your company's policy promising refunds within 1-10 working days for credit/debit card payments, I had not received a refund by the 2nd of October. Patiently waiting, I eventually contacted Bash support on the 19th of October 2023, at which point I communicated that my original bank account, linked to the initial payment, was closed due to unrelated issues. I explicitly requested the refund to be processed to a new bank account, providing updated details and bank statements to support this change. Regrettably, despite repeated assurances from your representatives, the refund was sent to the closed original bank account. On the 30th of October, I forwarded my updated bank details directly to the Bash representative handling my case via email. I had informed your support team of this discrepancy and resent my updated details on numerous occasions. The lack of coordination within your financial department has been frustrating, as evidenced by their claim of not receiving the information despite my multiple submissions. To my dismay, on the 1st of November, I received proof of refund to the original payment method, leaving me without the funds and in a state of considerable inconvenience. To exacerbate matters, I was advised by your support team to contact the bank to rectify the situation, despite the error clearly originating on Bash's end. This additional inconvenience adds to the frustration I am experiencing. This situation is both disheartening and unacceptable. I have diligently followed your procedures and provided the necessary information, yet the issue persists. I am now forced to escalate this matter to a public forum, as I find myself without a resolution despite my earnest efforts. I kindly request an immediate and comprehensive investigation into this matter, along with the prompt processing of the refund to the correct bank account. Your urgent attention to this matter is crucial, and I expect a resolution within the shortest possible time frame. Order no: B2530026-01
Helpful (0)
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Aliza C
1 reviews | Active since Jan 2020
10 Nov 2023, 07:16
Urgent: Unresolved Refund Issue – complete incompetence
I am writing to express my deep dissatisfaction with the handling of my recent return and refund request with Bash. I placed an order and paid for four items on 5 September 2023 and upon receiving the items, I discovered that one was damaged, and another did not fit properly. Following Bash's stated 30-day return policy, I initiated a collection return for these items on 22 September 2023. Despite your company's policy promising refunds within 1-10 working days for credit/debit card payments, I had not received a refund by the 2nd of October. Patiently waiting, I eventually contacted Bash support on the 19th of October 2023, at which point I communicated that my original bank account, linked to the initial payment, was closed due to unrelated issues. I explicitly requested the refund to be processed to a new bank account, providing updated details and bank statements to support this change. Regrettably, despite repeated assurances from your representatives, the refund was sent to the closed original bank account. On the 30th of October, I forwarded my updated bank details directly to the Bash representative handling my case via email. I had informed your support team of this discrepancy and resent my updated details on numerous occasions. The lack of coordination within your financial department has been frustrating, as evidenced by their claim of not receiving the information despite my multiple submissions. To my dismay, on the 1st of November, I received proof of refund to the original payment method, leaving me without the funds and in a state of considerable inconvenience. To exacerbate matters, I was advised by your support team to contact the bank to rectify the situation, despite the error clearly originating on Bash's end. This additional inconvenience adds to the frustration I am experiencing. This situation is both disheartening and unacceptable. I have diligently followed your procedures and provided the necessary information, yet the issue persists. I am now forced to escalate this matter to a public forum, as I find myself without a resolution despite my earnest efforts. I kindly request an immediate and comprehensive investigation into this matter, along with the prompt processing of the refund to the correct bank account. Your urgent attention to this matter is crucial, and I expect a resolution within the shortest possible time frame. Order no: B2530026-01
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Replies (0)FH
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Grant B
1 reviews | Active since Jan 2020
1 Sept 2021, 21:08
BASH FINACE SCAMMERS PREYING ON PEOPLE IN NEED
DO NOT USE THESE SCAMMER. THEY APPROVE YOUR LOAN AND THEN THE SCAM STARTS….YOU NEED TO PAY R2000 FOR LEGAL CONTRACT TO BE DRAWN UP. YOU GET THE CONTRACT, SIGN IT. THEN YOURE TOLD THATS ID GOING TO THE FINANCE DEPARTMENT TO RELEASE THE FUNDS. AN HOUR GOES BY AND MIKE PHONES YOU AGAIN TO NOW SAY THAT YOU HAVE TO PAY R3820 FOR BANK FEES IN ORDE TO RELEASE THE MONEY. YOU GET A EMAIL WITH THE CONFIRMATION OF PAYMENT ATTACHED. THEY CAN INVEST IN BETTER PHOTOSHOP, THAT HSBC TRANSFER SLIP CAN BE DONE BETTER BY A 5 YEAR OLD. ITS SAYS HSBC LONDON BUT THEN YOU LOOK AT THE BOTTOM AND THE SWIFT CODE IS FOR LINDON. MIKE CALLS AGAIN TO CONFIRM THAT YOU HAVE THE MONEY AND WHEN YOU SAY NO, HE QUICKLY SAYS ILL CALL HSBC AND SORT IT OUT. THE PHONE RINGS AND ITS MIKE…. HE NOW SAYS THAT THE FUNDS ARE ON HOLD BECAUSE THE INSURANCE HAS NOT BEEN PAID. HE EXPECTS HIS CLIENT TO PAY THIS BUT SAYS IT WILL BE RETURNED IN 48 hours. If that was the case then Mike and BASH FINANCE MUST PAY IF THE MONEY IS GOING TO BE RETURNED. IT WAS AT THIS POINT THAT I HUNG UP ON MIKE AND CONTACT THE FRAUD DEPARTMENTS AT MY BANK NEDBANK AND OPENED THE FRUAD CASE. NEDBANK SPECIAL FRAUD UNIT HAS ALSO REACHED OUT TO CAPITEC WHERE MIKE AND BASH FINANCE BANK. I HAVE ALSO OPENED UP A CASE WITH THE SAPS. WHATEVER YOU DO AVOID BASH FINANCE AT ALL COST. THEY ARE NIGERIAN THIEFS.
Helpful (0)
|Replies (0)GB
Grant B
1 reviews | Active since Jan 2020
1 Sept 2021, 21:08
BASH FINACE SCAMMERS PREYING ON PEOPLE IN NEED
DO NOT USE THESE SCAMMER. THEY APPROVE YOUR LOAN AND THEN THE SCAM STARTS….YOU NEED TO PAY R2000 FOR LEGAL CONTRACT TO BE DRAWN UP. YOU GET THE CONTRACT, SIGN IT. THEN YOURE TOLD THATS ID GOING TO THE FINANCE DEPARTMENT TO RELEASE THE FUNDS. AN HOUR GOES BY AND MIKE PHONES YOU AGAIN TO NOW SAY THAT YOU HAVE TO PAY R3820 FOR BANK FEES IN ORDE TO RELEASE THE MONEY. YOU GET A EMAIL WITH THE CONFIRMATION OF PAYMENT ATTACHED. THEY CAN INVEST IN BETTER PHOTOSHOP, THAT HSBC TRANSFER SLIP CAN BE DONE BETTER BY A 5 YEAR OLD. ITS SAYS HSBC LONDON BUT THEN YOU LOOK AT THE BOTTOM AND THE SWIFT CODE IS FOR LINDON. MIKE CALLS AGAIN TO CONFIRM THAT YOU HAVE THE MONEY AND WHEN YOU SAY NO, HE QUICKLY SAYS ILL CALL HSBC AND SORT IT OUT. THE PHONE RINGS AND ITS MIKE…. HE NOW SAYS THAT THE FUNDS ARE ON HOLD BECAUSE THE INSURANCE HAS NOT BEEN PAID. HE EXPECTS HIS CLIENT TO PAY THIS BUT SAYS IT WILL BE RETURNED IN 48 hours. If that was the case then Mike and BASH FINANCE MUST PAY IF THE MONEY IS GOING TO BE RETURNED. IT WAS AT THIS POINT THAT I HUNG UP ON MIKE AND CONTACT THE FRAUD DEPARTMENTS AT MY BANK NEDBANK AND OPENED THE FRUAD CASE. NEDBANK SPECIAL FRAUD UNIT HAS ALSO REACHED OUT TO CAPITEC WHERE MIKE AND BASH FINANCE BANK. I HAVE ALSO OPENED UP A CASE WITH THE SAPS. WHATEVER YOU DO AVOID BASH FINANCE AT ALL COST. THEY ARE NIGERIAN THIEFS.
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Replies (0)