Logistics nightmare

I will never use this APP again, the absurdity of having items delivered one by one is madness. It’s a waste of time, you have no client centricity skills nor thoughts about your customer base. Relook your process, get a customer line because there’s no way to contact you and speak to an actual human. You have no regard for time and instead of having one delivery there are MANY! Shame on you. Looking through different emails for each OTP what kind of madness is this!!!! Single SMS’s no, no, noooo. And then putting the staff at risk of being shouted at because of your incompetence is beyond me.