Service Excellence Basil Green Ford: Jan Storbeck

I recently observed a niggling noise whilst driving my Ford Everest. After the dealership near my house dragged their feet to provide me an appointment to attend to the vehicle, I decided to contact Basil Green Ford Edenvale. Jan Storbeck assisted me telephonically - although I contacted him on a Saturday he assured me the vehicle will be attended to. Upon my arrival at Basil Green Ford Edenvale everyone from the reception, floor to service staff were exceptional. Jan attended to the vehilce noise and rapidly knew what the issue was. It is obvious that this workshop is on top of their game and well organised. It was a minor issue - but I am convinced Jan's technical expertise aided the quick diagnostic and solution. The vehicle was immediately attended to and the matter was resolved. Service with a smile and incredible response time. I would recommend this delaership to anyone. Well done to Super Group, Basil Green Ford and noteworthy:Jan Storbeck and team.