Bad Customer Service and Respect

We booked into this facility and the other guests booked in later the day, as per the rules of Marloth Park there is NO noise accepted at all. The group of people that booked into the facility as well played their music so loud from their taxi till very late the night for the whole weekend and when we confronted them they called us racists and the owner Debbie did nothing to rectify the matter and apologise to us for the disturbance of our stay at the Luxury Chalet. We did call the Park Police and they got the guests to stop playing their loud music.