Battery Centre
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Phumzile
1 reviews | Active since Member
17 Feb 2026, 10:43
USELESS ******* COMPANY
Bought a battery at First battery on 14th August 2025( Raylite 641C),all was well until late December, the battery went dead,we took it back to First battery Silverton, we were told excuses and they requested us to contact their head office,which we did and were advised to leave the battery at the Silverton branch,even today the battery is still at head office for testing and the person we were in contact with from head office no longer answer our calls but answer calls of different number,just imagine R2155.00 down the drain,the unfortunate part is we've heard a lot of people (taxi operators)complain about the same issue we're currently experiencing,we currently don't have a battery and because my husband needs a battery for work we had to take out the battery from our van (which I use) now I don't have a car to use because of battery center Silverton
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Replies (106)Battery Centre's replyOfficial
18 Feb 2026, 06:39Hi Phumzile,
Thank you for bringing this to our attention. We sincerely apologise for the inconvenience you faced. Your feedback is important to us, and we would like to resolve this matter promptly. Our management team will be in touch with you soon.
We appreciate your patience and the opportunity to make things right.
Kind regards,
First Battery Centre Team
Best regards,
Battery Centre's reply18 Feb 2026, 06:39
Official
Hi Phumzile,
Thank you for bringing this to our attention. We sincerely apologise for the inconvenience you faced. Your feedback is important to us, and we would like to resolve this matter promptly. Our management team will be in touch with you soon.
We appreciate your patience and the opportunity to make things right.
Kind regards,
First Battery Centre Team
Best regards,
P
Phumzile's updateReviewer Update
24 Feb 2026, 12:32Still haven't received any communication from 1st battery center, which shows that you're not taking your customers serious,I explained that I currently don't have transport cause my husband had to take my battery and use it in his car as he needs a car for work,your customer service is very poor and you don't care as long as you're getting money,hopefully everyone will see how you treat your customer when they a problem with your products
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Phumzile's update24 Feb 2026, 12:32
Reviewer Update
Still haven't received any communication from 1st battery center, which shows that you're not taking your customers serious,I explained that I currently don't have transport cause my husband had to take my battery and use it in his car as he needs a car for work,your customer service is very poor and you don't care as long as you're getting money,hopefully everyone will see how you treat your customer when they a problem with your products