Badb folow up service

Still waiting after 4 days for a battery under warranty to be replaced.

We did not have the receipt when we went there on Tuesday and was told it is not a problem, we can collect the replacement that afternoon.

After 1pm, we called to confirm as we needed to arrange for transport. That is when the excuses started, we need the original receipt for SABBAT.

We called SABBAT head office and was told the supplier can print it for us. Duane the said no, he cannot as it is sent to head office. We requested the number to call them, but he didn't want to give it and advised he will call.

Today, Friday, when we called he advised he still can't help us as the rep is in Johannesburg. Therefore we won't have a vehicle for the weekend either.

Terrible communication and service received from company. Big on promises when you pay, but 0 delivery on follow through.