Warning: Dishonest Business Practices, Filthy Workshop, and Technical Incompetence

I was contracted (via Torque Tuning) to perform a TCU clone on an Audi DL382 gearbox for Bavarian Workshop. The cloning procedure was executed 100% correctly using professional-grade tools.

Avoid this workshop for three key reasons:

Filthy Work Environment: The workshop was shockingly dirty, covered in oil and grime. It was an unacceptable environment to perform complex vehicle work.

Technical Incompetence & Blame Shifting: When the second-hand gearbox they sourced was faulty (physically leaking oil), they immediately tried to blame my perfectly executed ECU clone. They demonstrated a complete lack of technical knowledge by incorrectly claiming I had programmed a BMW file onto the Audi TCU—which is technically impossible. I provided photographic and hex file evidence proving the correct Audi file and part numbers were loaded, yet they persisted in their baseless accusation.

Refusal to Pay Suppliers: After agreeing to a call-out fee for me to return and prove my work (only for the vehicle to be unavailable upon my arrival), they initially agreed to pay the cloning fee but not the call-out fee. Now, they have refused to pay both invoices for the professional services rendered.

I strongly caution anyone considering taking their vehicle here or performing work for them. This business is dirty, lacks technical accountability, and is fundamentally dishonest in its dealings with suppliers. Be warned.