Annoyed Customer - Bad Service - Struggle with communication

What a disappoint. Kabelo was my sales rep... He promised that the order will be delivered this week 12th to the 15th May 2026. Now you telling me of manufacturing issue of chest of drawer hence the order is not delivered after me asking today of the information. whereas yesterday I did a follow you never mentioned anything you just said you will get back to me after lunch but never did. You could have called me last week already and also you could have sent the other items the chest of drawer could have been delivered separately. The bedroom Combo and Kitchen unit is a gift required on the 16th May 2026. I am calling and struggling to get hold of you.