Bawas Furnishers
1.4|84 reviews
CL
Corlene L
1 reviews | Active since Member
16 Jan 2026, 06:01
Bawas Newcastle Poor Service
I went to the store to buy a dishwasher. There was a few on display but not in stock. I chose a dishwasher and it was out of stock. They promis me that they will order me one from Ladysmith warehouse. They never came back to me I had to go to the Bawas shop every time to find out when it will arrive. I wated more than a week when the truck came from Ladysmith without my dishwasher the sales person told me to go to another place to buy one. The staff don't greet you friendly and they don't follow up or contact me. Poor Service
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Replies (53)Bawas Furnishers's replyOfficial
24 Feb 2026, 11:43 Dear Corlene Louise
Thank you for bringing this matter to our attention. We are truly sorry to hear about your experience at our Newcastle branch. The lack of follow up, communication, and service you described is not the standard we expect from our team.
We understand how frustrating your experience must have been. You should not have had to chase feedback, nor should you have been advised to purchase elsewhere after waiting for stock. That is certainly not the level of service we aim to provide.
Please allow our management team the opportunity to investigate this matter further with the Newcastle team.
If you are still looking to purchase a dishwasher, we would like the opportunity to assist in sourcing the item for you and offer you free delivery of the item to your home. Should you wish to proceed, kindly share the model of the dishwasher you selected here or via WhatsApp message on 067 230 7428.
We appreciate your feedback as it helps us improve our service. We apologise again for the inconvenience caused.
Kind regards
Bawas Management Team
Thank you for bringing this matter to our attention. We are truly sorry to hear about your experience at our Newcastle branch. The lack of follow up, communication, and service you described is not the standard we expect from our team.
We understand how frustrating your experience must have been. You should not have had to chase feedback, nor should you have been advised to purchase elsewhere after waiting for stock. That is certainly not the level of service we aim to provide.
Please allow our management team the opportunity to investigate this matter further with the Newcastle team.
If you are still looking to purchase a dishwasher, we would like the opportunity to assist in sourcing the item for you and offer you free delivery of the item to your home. Should you wish to proceed, kindly share the model of the dishwasher you selected here or via WhatsApp message on 067 230 7428.
We appreciate your feedback as it helps us improve our service. We apologise again for the inconvenience caused.
Kind regards
Bawas Management Team
Best regards,
Bawas Furnishers's reply24 Feb 2026, 11:43
Official
Dear Corlene Louise
Thank you for bringing this matter to our attention. We are truly sorry to hear about your experience at our Newcastle branch. The lack of follow up, communication, and service you described is not the standard we expect from our team.
We understand how frustrating your experience must have been. You should not have had to chase feedback, nor should you have been advised to purchase elsewhere after waiting for stock. That is certainly not the level of service we aim to provide.
Please allow our management team the opportunity to investigate this matter further with the Newcastle team.
If you are still looking to purchase a dishwasher, we would like the opportunity to assist in sourcing the item for you and offer you free delivery of the item to your home. Should you wish to proceed, kindly share the model of the dishwasher you selected here or via WhatsApp message on 067 230 7428.
We appreciate your feedback as it helps us improve our service. We apologise again for the inconvenience caused.
Kind regards
Bawas Management Team
Thank you for bringing this matter to our attention. We are truly sorry to hear about your experience at our Newcastle branch. The lack of follow up, communication, and service you described is not the standard we expect from our team.
We understand how frustrating your experience must have been. You should not have had to chase feedback, nor should you have been advised to purchase elsewhere after waiting for stock. That is certainly not the level of service we aim to provide.
Please allow our management team the opportunity to investigate this matter further with the Newcastle team.
If you are still looking to purchase a dishwasher, we would like the opportunity to assist in sourcing the item for you and offer you free delivery of the item to your home. Should you wish to proceed, kindly share the model of the dishwasher you selected here or via WhatsApp message on 067 230 7428.
We appreciate your feedback as it helps us improve our service. We apologise again for the inconvenience caused.
Kind regards
Bawas Management Team
Best regards,